[ONLY TOPIC] Error doing DB query userdata row fetch

by **skouliki** October 30th 2016, 7:31 pm

First topic message reminder :

hello

i can not open my forum i get this message

http://iconskouliki.forumgreek.com/

[ONLY TOPIC] Error doing DB query userdata row fetch - Page 3 Screen58

Made a only topic by ape

by Sarami October 30th 2016, 10:31 pm

Forum fixed. Thank You!

by Péter Szinay October 30th 2016, 11:33 pm

Forum fixed. Thank You!

by Sarami October 31st 2016, 12:35 am

Okay, it works, but all posts written just before the bug has been deleted...

by **Ape** October 31st 2016, 1:48 am

Hello s o glad you got your forums fixed now. I'm sorry to say but if you have lost post this was down to our system loosing some data when the servers was down. I think the teach team had to do a system restore and use a backup on the system to get your forums working again.

This means some data may have been lost in that backup /restore. I don't think this could have been helped and I can't see you getting that data back.

by knotsolas October 31st 2016, 3:07 am

My forum is working again! I went for a nap and somewhere in the last four hours it was fixed, thanks team!

by **Shadow** October 31st 2016, 9:49 am

Hello,

About yesterday, we have encountered some issues on multiple data bases, the technicians have responded promptly and fix those issues. The problem happened last evening at 7pm, Paris time. Everything should work normally today and no forum should have suffered from data lost thank to the work of the techs.