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[ONLY TOPIC] General Error Message

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Pro Admin [ONLY TOPIC] General Error Message

Post by SLGray Mon 15 Jun - 20:30

Made only topic

Has anyone else been getting the below error message on their forums and on the support forum?

General Error
Could not obtain users informations

I have got it on my forum and on the support forum.  It is 12:30 PM.
EDIT: BY APE
[ONLY TOPIC] General Error Message Button10 Please Fill in the Following in your post
Code:
[b]Forum Link:[/b]
[b]Time it Happened:[/b]
[b]Screen Shot[/b]
[b]Browser's[/b]


Last edited by SLGray on Fri 19 Jun - 20:52; edited 1 time in total


[ONLY TOPIC] General Error Message Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by Ape Mon 15 Jun - 20:39

I had the same problem on my forum but it looks to have been fixed now maybe it was just a glitch in the system Wink


[ONLY TOPIC] General Error Message Left1212[ONLY TOPIC] General Error Message Center11[ONLY TOPIC] General Error Message Right112
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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by SLGray Mon 15 Jun - 21:06

We will keep this topic open for while to see if anyone is still having this issue.

If you are still having this issue, please give us this information:
Code:
[b]Forum Link:[/b]
[b]Time it Happened:[/b]
[b]Screen Shot[/b]


[ONLY TOPIC] General Error Message Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Pro Admin General Error [HEEEEEEEEELP]

Post by PlatinumHearts Tue 16 Jun - 1:03

General Error
 
Failed obtaining forum access control lists"
I got that when I tried previewing my post

General Error
 
Could not obtain users informations

One of my members keeps getting this every now and again on my site here: http://www.platinumhearts.net/

Can anyone tell me what this means?
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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by Ape Tue 16 Jun - 1:59

Topic Merged to save posting again


This Bug has been reported to our Team at : 2015-06-15 19:36:08


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[ONLY TOPIC] General Error Message Ape_b110
[ONLY TOPIC] General Error Message Ape1010
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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by Shadow Tue 16 Jun - 10:09

Hello

We had a problem yesterday that our technicians immediately solved. We do apologize for the trouble. If you get the same error don't hesitate to post on the "only topic" created by the staff.

Thanks for your understanding
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Pro Admin Can'a access my forum either on address or from utilities

Post by viankova Fri 19 Jun - 13:59

Technical Details

Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera
Screenshot of problem : http://prikachi.com/images/825/8181825V.jpg
Who the problem concerns : A few members
When the problem appeared : I noticed the problem today.
Forum link : http://deeper-than-blood.forummotion.com/

Description of problem

Suddenly when I tried to access my forum from the address and the utilities, I get the error in the screenshot.
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Pro Admin Critical Error

Post by Topperno Fri 19 Jun - 14:20

Technical Details

Forum version : #phpBB3
Position : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome
Screenshot of problem : https://i.servimg.com/u/f18/15/57/67/61/oiuytf10.png
Who the problem concerns : All members (I think, I'm not sure they haven't been on yet)
Forum link : http://myimmortal.forumotion.com

Description of problem

Now personally I have no idea what this means or how to fix it. All I know is that I can't get onto my forums at all, I've been using this forum for about two, maybe three years and never had problem before. Or even heard of it.

Is there any way to fix this?
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Pro Admin Critical Error - Could not query config information

Post by lior111777 Fri 19 Jun - 14:25

Technical Details

Forum version : #phpBB3
Position : Administrator
Concerned browser(s) : Google Chrome
Screenshot of problem : http://srv1.jpg.co.il/9/5583fb3069eff.jpg
Who the problem concerns : All members
Forum link : http://nostalgia.forumhe.com

Description of problem

Hi. I'm trying to get my forum, and I can not get into. It seems to me the following error: "Critical Error Could not query config information".

I thought it was a general problem in this forum, but I noticed other forums on the board that work.

So why my particular forum does not work?

Thanks in advance.
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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by Fish1969 Fri 19 Jun - 14:29

It is the same here in Germany! One member from germany, one member from Luxembourg have great problems to enter the forum part, the guy from luxembourg had 3 log-outs in 5 minutes..
http://www.der-lustige-modellbauer.com/
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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by brandon_g Fri 19 Jun - 14:37

Hello,

Have you tried refreshing to see if it helps at all?


-Brandon


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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by viankova Fri 19 Jun - 14:46

I tried reloading several times. It did load on the third try then after two more times when I was accessing different forums inside to forum stopped loading and the same error appeared. Not it's OK I just hope I don't get the error again. I was wondering what might have caused it.
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Pro Admin Critical Error

Post by ElenaRPG Fri 19 Jun - 14:52

Hi guys!

I've a connection problem with a website. I don't know what happened because when I visited this website yesterday, I had no problem with the forum. Not I'm the only one who had problem.  
http://vampsiterpg.hungarianforum.com
I got this error message

Code:
Critical Error[size=16][/size]
[size=16][/size]
Could not query config information

Thank you for your help!
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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by The Godfather Fri 19 Jun - 15:03

Hello everyone,

The problem has been reported to our technicians. 

We apologize for the trouble and we thank you for your patience.  :rose:
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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by Nefadar Fri 19 Jun - 15:24

Hi!
We got the same problem...

Forum version : #phpBB3
Position : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera (pc and iphone too)
Screenshot of problem : same just like the others, now Maintenance screen
Who the problem concerns : A few members
When the problem appeared : I noticed the problem half hour ago.
Forum link : http://xmenreneszansz.hungarianforum.net/


Last edited by Nefadar on Fri 19 Jun - 15:33; edited 1 time in total
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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by NibiNibi Fri 19 Jun - 15:28

Forum version : #phpBB2 
Position : Founder 
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera 
Screenshot of problem :  http://pannan.vot.pl/arizona-saints/grafiki/blad052015.png
Who the problem concerns : everybody on forum
When the problem appeared : today (few minutes ago)
Forum link : http://www.oldwhiskey.pl/
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Pro Admin Re: [ONLY TOPIC] General Error Message

Post by The Godfather Fri 19 Jun - 18:10

Hi everyone,

The technical operation is still in progress but it is almost done. It should be over in two hours maximum. 
Let us know here if you encounter these messages again.

We thank you for your understanding.  :rose:

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