No acsess to forum or Utilities

[Rbjustme]

My data base of saved passwords emails and all log in details has been corrupted and I cannot log into my forum Matureozchat.com or the founders utilities. Is there a way for you to relay that information to me so as I can access my forum and ACP to resolve this mess. I would really appreciate your help if you can help me solve this. This means that I do not have the founders email and there is no way for me to find it as the data base was destroyed. The forum address is matureozchat .com and the recover password option is disabled so I cannot use the I forgot my password option to gain access to the forum. I have followed the instructions on this site ref to lost passwords but I am blocked which ever way I turn. I can provide you with a new founder email if you cannot retrieve the one I have now. I sent a PM to a staff member two days ago, but I have not received a reply and the matter is becoming rather critical as I cannot access my forum, things need to be done as we have just upgraded our theme and software version from PHbb2 to phbb3.

Thank you in anticipation of your response.

RB

[Rbjustme]

A response to this problem would be nice, either here or a PM reply, a ot of time and effort goes in to my forum, and I am sure that a lot of other admin agree with me here, so please some sort of response would be appreciated, 3 days locked out of my forum.

[Jucarese]

https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

[Ape]

I have got your PM thank you and have sent you a replay

[Rbjustme]

https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

Thank you jucarese, I have been through all the info mate.

[Rbjustme]

I have got your PM thank you and have sent you a replay

Thank you Ape, I really appreciate that, I have replied to you mate.

[SLGray]

Please do not double post, you could have used the multi-quote option.

[Rbjustme]

Please do not double post, you could have used the multi-quote option.

Well, sorry, but if my original PM I sent to you referring to this matter had been answered 3 days ago then I wouldn't have had to post here at all.

[SLGray]

I did not receive a PM from you.

[Ape]

no i was the one the member sent a pm to and the job is now done and solved.

Problem solved & topic archived. Please read our forum rules: ESF General Rules