Person wants to join but can't log in

Go down

Solved Person wants to join but can't log in

Post by SandBee on June 12th 2017, 11:20 pm

I have someone I know from another forum that wants to join me here. She says she belongs to two other groups here. However, when I search for her User ID I cannot find it. She is not able to join my group. She says she has tried several times but keeps getting the following message:

You have specified an incorrect or inactive username, or an invalid password.

Click here to try again

Click here to return to the Index
 

How do I help her? Her User ID is Linda Woods.

Thank you

Sandra Bunnett

http://graphicsutopia2.forumotion.com/
SandBee
SandBee
New Member

Female Posts : 7
Reputation : 1
Language : English
Location : Canada

http://graphicsutopia2.forumotion.com/

Back to top Go down

Solved Re: Person wants to join but can't log in

Post by SLGray on June 12th 2017, 11:26 pm

Check here: AP > Users & Groups > Users > Inactive List


Person wants to join but can't log in Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 46100
Reputation : 3251
Language : English
Location : United States

https://help.forumotion.com/

Back to top Go down

Solved Re: Person wants to join but can't log in

Post by SandBee on June 12th 2017, 11:53 pm

I tried that. No USER ID appears. Sorry. Am I posting in here wrong? I am new to Forumotion.
SandBee
SandBee
New Member

Female Posts : 7
Reputation : 1
Language : English
Location : Canada

http://graphicsutopia2.forumotion.com/

Back to top Go down

Solved Re: Person wants to join but can't log in

Post by SandBee on June 13th 2017, 3:17 am

Problem solved.
SandBee
SandBee
New Member

Female Posts : 7
Reputation : 1
Language : English
Location : Canada

http://graphicsutopia2.forumotion.com/

Back to top Go down

Solved Re: Person wants to join but can't log in

Post by SLGray on June 13th 2017, 3:53 am

How was it solved?


Person wants to join but can't log in Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 46100
Reputation : 3251
Language : English
Location : United States

https://help.forumotion.com/

Back to top Go down

Solved Re: Person wants to join but can't log in

Post by SandBee on June 15th 2017, 1:25 am

The member was using the wrong ID.
SandBee
SandBee
New Member

Female Posts : 7
Reputation : 1
Language : English
Location : Canada

http://graphicsutopia2.forumotion.com/

Back to top Go down

Solved Re: Person wants to join but can't log in

Post by SLGray on June 15th 2017, 1:45 am

Thanks.

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


Person wants to join but can't log in Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 46100
Reputation : 3251
Language : English
Location : United States

https://help.forumotion.com/

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum