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Deleted Forum - Admin Account Pass Lost

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Solved Deleted Forum - Admin Account Pass Lost

Post by Jin Young August 4th 2017, 7:00 pm

Hello,

My email have been hacked, I guess, and someone deleted my forum. I received an email about the validation of the deletion of my forum, and since I'm the only admin I thnk he used my email to get it done, even if the email was also sent to someone else's adress mail, which is not mine. I'm trying to get it back by using: https://help.forumotion.com/

But I think I forgot my password (changed it a long time ago and I was using auto-login since then, can't find the email about the password recovery from back then). I tried too much passwords and now I'm banned for 6 hours from trying.

Do you guys have any other solutions? To reset my admin password in order to get back my forum? I do have the email with which I created the forum, back in 2012.

I'm really worried about losing it, hope you can help. Thanks in advance!
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Solved Re: Deleted Forum - Admin Account Pass Lost

Post by Draxion August 4th 2017, 7:04 pm

Hi there,

Giving this a read should help you. https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules: ESF General Rules


Deleted Forum - Admin Account Pass Lost Draxio14
NEVER provide your founder's account or email
Please provide forum's URL when dealing with design and appearance issues
Don't forget to mark the topic as Deleted Forum - Admin Account Pass Lost Solved11 when the issue is resolved. This helps the staff greatly.
PM Support is prohibited!
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Solved Re: Deleted Forum - Admin Account Pass Lost

Post by Ape August 4th 2017, 7:10 pm

Hello if you can PM me with your
Email address
Forum address
Username on the account.

I will then be more then happy to help in this case.

APE


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Solved Re: Deleted Forum - Admin Account Pass Lost

Post by Jin Young August 4th 2017, 7:16 pm

Thanks for your quick answers guys! I sent you a PM, APE
Jin Young
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Solved Re: Deleted Forum - Admin Account Pass Lost

Post by Ape August 4th 2017, 7:19 pm

Thank you i have got your PM.

I will deal with your problem by PM and then mark this topic when all is done.


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Solved Re: Deleted Forum - Admin Account Pass Lost

Post by SLGray August 4th 2017, 7:52 pm

Wait a minute! Are you the founder of the forum?


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When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Deleted Forum - Admin Account Pass Lost

Post by Ape August 4th 2017, 7:54 pm

Yes @SLGray he was the founder of the forum i am dealing with this problem by PM Smile


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Solved Re: Deleted Forum - Admin Account Pass Lost

Post by Ape August 7th 2017, 2:26 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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