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Admin Loses account after restoring deleted account

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Solved Admin Loses account after restoring deleted account

Post by Ladyred0701 October 15th 2013, 1:31 pm

Hi
My website is www.repchat.com
I deleted the website but restored so that I could retrieve some email addresses.
It was restored but I cannot sign on as admin. I requested the password and received nothing.
My co admin can log on but does not have admin privileges as they used to.
Who can I contact to have this fixed?
Ultimately I would like to delete it again since I have retrieved the info I needed. 
Thank you
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Solved Re: Admin Loses account after restoring deleted account

Post by Derri October 15th 2013, 2:59 pm

When you restore a forum deleted or not, some members will be lost and settings will be undone.

The password of the admin account will be synced to that of which you used to sign into the forum utilities.

https://www.forumotion.com/en/utils/

If you sign in here like you did to restore your forum then you can also gain access to the administration panel as there is a link guiding you to it.



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Solved Re: Admin Loses account after restoring deleted account

Post by Jophy October 15th 2013, 3:20 pm

Hello,

If in case you can't log in to either admin panel or utilities, you can request for a new password, follow this thread:
https://help.forumotion.com/t127211-password-problems
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Solved Re: Admin Loses account after restoring deleted account

Post by Ladyred0701 October 15th 2013, 4:34 pm

Someone is logging on as admin and it isn't me. What can I do?
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Solved Re: Admin Loses account after restoring deleted account

Post by Derri October 15th 2013, 4:43 pm

Ladyred0701 wrote:Someone is logging on as admin and it isn't me. What can I do?
Have you tried to gain access to the account? If you can access the account, then change the password. If you cannot recover the account then follow the link Jophy gave above.
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Solved Re: Admin Loses account after restoring deleted account

Post by SLGray October 15th 2013, 10:12 pm

Since this is marked with the solved icon, it will be archived.


Admin Loses account after restoring deleted account Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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