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Admin refuses to turn my account into a guest account

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Solved Admin refuses to turn my account into a guest account

Post by Guest April 20th 2023, 7:31 am

Technical Details


Forum version : #phpBB2
Position : Member
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
Forum link : ( link is hidden, you must reply to see )

Description of problem

Hello, sorry for posting twice, I didn't realise that choosing Advanced New Topic offered a more detailed form.

I was hoping for help with getting my forumotion account turned into a guest account. I know the password and the username, but I am stuck on the email address verification. The email is tied to an old gmail account that I do not remember the password for and am now locked out permanently by Google.

I previously spoke here to try get my account deleted but had a good chat with the admin where they said they'd delete personal posts and turn my account into a guest account. I trusted them and left them to it, but it was a lie. My account is still up and not a guest account.

I was hoping staff here could delete my account so it is a guest account.
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Solved Re: Admin refuses to turn my account into a guest account

Post by skouliki April 20th 2023, 9:43 am

hello

you can unsubscribe yourself using this tool https://www.forumotion.com/unscribe
after you unsubscribe your profile will appear as a guest without any information ....the content posted by you in posts, will remain as is

if your posts have personal information please send me the following details
i can open a ticket to our head office to delete those posts
- links of posts that have personal information
- forum link
- your profile username / email

thank you
skouliki
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Solved Re: Admin refuses to turn my account into a guest account

Post by Guest April 20th 2023, 9:55 am

I am aware of that tool, however it requires me to verify that I want to delete the account via email. I no longer have access to my email account/the admins might have changed my email so I don't turn my account into a guest. Is there anyway to override this?
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Solved Re: Admin refuses to turn my account into a guest account

Post by skouliki April 20th 2023, 9:56 am

i see so send me only by pm the information i requested and i will open a ticket
skouliki
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Solved Re: Admin refuses to turn my account into a guest account

Post by skouliki April 21st 2023, 2:59 pm

Your PM has been received with thanks.
Please read our forum rules: ESF General Rules

I will open a ticket since the head office is closed on weekends we will have an answer from Monday
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Solved Re: Admin refuses to turn my account into a guest account

Post by skouliki April 22nd 2023, 9:27 am

hello

good news your request is completed please confirm that you are ok
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Solved Re: Admin refuses to turn my account into a guest account

Post by Guest April 23rd 2023, 7:19 am

Yes, I am fine. All resolved
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Solved Re: Admin refuses to turn my account into a guest account

Post by skouliki April 23rd 2023, 9:23 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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