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Servimg not accepting my email

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Solved Servimg not accepting my email

Post by honeybunny August 5th 2017, 5:48 am

Hi, ive just attempted to log into my Servimg account for the first time and it wont allow me to log in, im aware im to use the same email & password as my forum so i am definitely putting in the correct info. In desperation i clicked on "have you forgotten your password" & when i filled i my Email address it said it was the incorrect email...which i know it most definitely is the correct email. Any help would be much appreciated xxx
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Solved Re: Servimg not accepting my email

Post by SLGray August 5th 2017, 6:10 am

If you are the founder of the forum, you have to use the email and password you used to create the forum.


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Never post your email in public.
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Solved Re: Servimg not accepting my email

Post by honeybunny August 5th 2017, 12:59 pm

Thats what ive been attempting to do, but it wont let me log in.
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Solved Re: Servimg not accepting my email

Post by honeybunny August 5th 2017, 1:27 pm

I am definitely putting in the correct email & password.

 Servimg not accepting my email Screenshot_2017-08-05-12-08-30

 Servimg not accepting my email Screenshot_2017-08-05-12-09-16
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Solved Re: Servimg not accepting my email

Post by brandon_g August 5th 2017, 2:35 pm

Hello,

Have you changed the password for the founder account since creating the forum? If so, please note that the password wont change on servimg and you will still need to use the original password of the founder account to get in.

-Brandon


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Solved Re: Servimg not accepting my email

Post by honeybunny August 5th 2017, 4:52 pm

No i haven't changed the password & as it shows in the 2nd screenshot it says my email address doesnt match any existing account?
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Solved Re: Servimg not accepting my email

Post by brandon_g August 5th 2017, 6:00 pm

Hmm wierd, that screen just means the login info is incorrect. Whenever a forum is made it automatically creates a servimg account with the email address and password you used when you created the forum.

If you haven't changed the email address or password and are indeed putting both in exactly as is and correctly, then it should be taking it. I don't know it wouldn't take it.

Try copying and pasting the password in from like a word doc or something to make sure it is in there precisely and your not making a typo by mistake.

If it still doesn't work then I don't know why it isn't taking it and maybe we will have to have our pro admin look at it if it keeps not working.


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Solved Re: Servimg not accepting my email

Post by SLGray August 5th 2017, 6:34 pm

Check here: AP > Misc. > Image Host
See what email appears in the box.


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Solved Re: Servimg not accepting my email

Post by honeybunny August 5th 2017, 6:58 pm

Thank you guys i dunno what happened but im in now! lol thanks again 👍
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Solved Re: Servimg not accepting my email

Post by SLGray August 5th 2017, 7:02 pm

You're welcome.
Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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Never post your email in public.
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