Domain Expiration Question

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Solved Domain Expiration Question

Post by Malum on February 24th 2018, 1:48 am

If you remember I asked a question about my domain before, but now I am back to ask about it regarding it being expired. I don't have the option to type in fandomtopia.com on the page where you can get a new link and the only option I have is to renew the link I have currently or remove it. I know I had the issue of not being able to contact the person that bought the link, but I am just wondering if there's anything I can do as I really just want this link to be removed.


Last edited by Malum on March 4th 2018, 12:01 am; edited 1 time in total
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Solved Re: Domain Expiration Question

Post by SLGray on February 24th 2018, 2:39 am

Is this not your forum: http://fandomtopia.forumotion.com/ ?


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Solved Re: Domain Expiration Question

Post by Malum on February 24th 2018, 5:02 am

It is my forum, but there was a previous founder before. I just want it to be fandomtopia.com, but it feels really unlikely at this point.
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Solved Re: Domain Expiration Question

Post by SLGray on February 24th 2018, 5:11 am

So you want to purchase a domain name, but you do not have access to the founder account?


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Solved Re: Domain Expiration Question

Post by Malum on February 24th 2018, 5:47 am

I do have the founder account and yes I do want to purchase a new domain.
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Solved Re: Domain Expiration Question

Post by SLGray on February 24th 2018, 6:14 am

AP > Misc. > Credits Management > Spend Credits
Domain Name


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Solved Re: Domain Expiration Question

Post by Malum on February 24th 2018, 6:41 am

Domain Expiration Question Screen16
This is what I have so I can't really buy a new one so that's my issue.
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Solved Re: Domain Expiration Question

Post by SLGray on February 24th 2018, 7:08 am

You are being offered a free domain name because of your forum's activity.


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Solved Re: Domain Expiration Question

Post by APE on February 24th 2018, 2:03 pm

When did you domain run out ?
If I remember right you have to leave it 2 weeks after and then you will gave the next step to change your address to something else.


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Solved Re: Domain Expiration Question

Post by Malum on February 24th 2018, 10:31 pm

@SLGray wrote:You are being offered a free domain name because of your forum's activity.
Is that what happens if I press on "renewal?" Because I always think if I click on renewal it goes back to the bearvileboulevard link.

@APE wrote:When did you domain run out ?
If I remember right you have to leave it 2 weeks after and then you will gave the next step to change your address to something else.
Last time I checked before yesterday it was around 13 or 14 days ago so it probably expired sometime this week.
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Solved Re: Domain Expiration Question

Post by TheCrow on February 24th 2018, 10:48 pm

The domain was renewal by Forumotion. All you can do now if you want to change it is simply remove the domain but I do not recommend that.. Use this one until it runs out and then think about changing it! Wink
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Solved Re: Domain Expiration Question

Post by Malum on February 24th 2018, 11:07 pm

Although the option to type in fandomtopia.com in the other section or in the domain area isn't an option. The bvb link is already expired so I don't know what to do.
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Solved Re: Domain Expiration Question

Post by SLGray on February 24th 2018, 11:21 pm

I am getting confused.  What exactly is the issue?


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Solved Re: Domain Expiration Question

Post by Malum on February 24th 2018, 11:50 pm

My issue is that I want to change my url to fandomtopia.com and not have to renew it for the bvb one. I can't type in the new FT one anywhere so I'm pretty much just stuck.
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Solved Re: Domain Expiration Question

Post by Malum on February 27th 2018, 5:51 am

Bump
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Solved Re: Domain Expiration Question

Post by APE on February 27th 2018, 11:28 pm

ok what I can do is ask our head office to remove the domain renewal system on your forum and then you can buy a new domain.


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Solved Re: Domain Expiration Question

Post by Malum on February 28th 2018, 4:39 am

That would be great, thank you.
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Solved Re: Domain Expiration Question

Post by APE on March 1st 2018, 3:20 pm

Just updating this thread.

The staff at our head office still have not sent a reply to me.
I will let you know as soon as i get news.

APE.


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Solved Re: Domain Expiration Question

Post by Malum on March 1st 2018, 10:02 pm

Thank you for the update.
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Solved Re: Domain Expiration Question

Post by APE on March 2nd 2018, 11:54 am

Hello @Malum the good news is we have removed the other domain address from the system and you can now change your domain address.

Word of warning thou.
When making your domain name make sure you give all the data asked for in the proses if you don't give real info and there is a problem we will not help you and you will have the same problem as you just had.

So the page that asks for your real name and real address and so on has to be filled in 100% right or you will have this same problem later down the line.

kind regards.

APE and the team.


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Solved Re: Domain Expiration Question

Post by Malum on March 3rd 2018, 5:23 am

Thank you so much for your help! And hopefully I won't have that issue again.
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Solved Re: Domain Expiration Question

Post by brandon_g on March 3rd 2018, 5:00 pm

Hello,

May we consider this solved?

-Brandon


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Solved Re: Domain Expiration Question

Post by Malum on March 4th 2018, 12:01 am

Yep just marked it solved.
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Solved Re: Domain Expiration Question

Post by brandon_g on March 4th 2018, 1:52 am

Topic solved & archived ~ brandon_g
Please read our forum rules: ESF General Rules


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