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Live Chat Issue

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Solved Live Chat Issue

Post by MitchOnline April 7th 2018, 1:09 pm

Hello, I am trying to add Chatra (LiveChat) to my forumotion forum. Then when I added it it's only being seen on a page no one uses. Anyway of fixing this? Anyway of making it
Live Chat Issue C2cFdGM

Image Link:
https://imgur.com/C2cFdGM
Like make it pop up on every page

As seen on the image its only on that page and no else.


Last edited by MitchOnline on April 7th 2018, 11:51 pm; edited 1 time in total
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Solved Re: Live Chat Issue

Post by brandon_g April 7th 2018, 1:25 pm

Hello,

Is this installed using a javascript? Also is this the url of your forum: http://thegameglobal.forumotion.eu?

P.s Forumotion does also have a chatbox feature which can be activated on the homepage of the forum. It only takes 1 minute or less to activate. You can activate it in ACP (Admin panel)-->Modules.

-Brandon


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Solved Re: Live Chat Issue

Post by MitchOnline April 7th 2018, 1:34 pm

@brandon_g This is using HTML, they dont use Java. Yeah thats the forum I have the chatbox for members only I think.
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Solved Re: Live Chat Issue

Post by brandon_g April 7th 2018, 3:21 pm

Where did you add the html?


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Solved Re: Live Chat Issue

Post by MitchOnline April 7th 2018, 3:52 pm

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Solved Re: Live Chat Issue

Post by SLGray April 7th 2018, 7:24 pm

Have you tried adding it in an announcement?  You can set the announcements to all pages.


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Solved Re: Live Chat Issue

Post by brandon_g April 7th 2018, 11:14 pm

MitchOnline wrote:"brandon_g" here is a pic:
https://imgur.com/a/lFBft

That is the problem, by putting it as an html page, it will only work on that html page only.

I would place it in the announcements like SLGray said, you can probably put it in templates some where too, but it is much easier to do it as an announcement. Wink


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Solved Re: Live Chat Issue

Post by MitchOnline April 7th 2018, 11:40 pm

@brandon_g I am at announcements and enabled it. What now? Sorry I am a bit noob
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Solved Re: Live Chat Issue

Post by MitchOnline April 7th 2018, 11:50 pm

PS! Found out, ISSUE RESOLVED
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Solved Re: Live Chat Issue

Post by SLGray April 8th 2018, 1:46 am

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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