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How can I change my Forumotion forum address?

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Solved How can I change my Forumotion forum address?

Post by Talk June 5th 2018, 10:09 pm

First topic message reminder :

Technical Details


Forum version : #Invision
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : https://i.servimg.com/u/f62/17/47/36/51/forumo10.jpg
Who the problem concerns : All members
When the problem appeared : Since today
Forum link : http://teltalk.clicboard.com

Description of problem

In the past, I have used a personalized domain name for my forum.
Since today, all forum guests get redirected to the Forumotion forum address teltalk.clicboard.com.
That's not nice without any announcement. So I have investigated that I need to buy a forum package for this service, now.

Since the Forumotion forum address is old, I would like to change it instead.
In the past, I could adjust it easily. But as I see, this isn't possible anymore, either.

How can I adjust my Forumotion forum address to a nice one, now?
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Solved Re: How can I change my Forumotion forum address?

Post by SLGray June 9th 2018, 11:05 pm

After you buy a package by the monthly payment, you can use the credits to purchase a domain name (1200), buy more storage space, etc.


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Solved Re: How can I change my Forumotion forum address?

Post by brandon_g June 10th 2018, 5:46 am

You can only use credits on yearly packages, so unless you buy more credits so you have enough, unfortunatelly thats correct you won't be able to use the credits for anything until you have enough for a package

The only other way to get a package is to pay monthly via paypal.

-Brandon


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Solved Re: How can I change my Forumotion forum address?

Post by Talk June 11th 2018, 7:26 pm

SLGray wrote:I will make a ticket.

Could you give me an update on this ticket? Thanks!
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Solved Re: How can I change my Forumotion forum address?

Post by SLGray June 11th 2018, 7:33 pm

It is still in progress.


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Solved Re: How can I change my Forumotion forum address?

Post by Talk June 11th 2018, 8:53 pm

I see, this will take longer. I will start shutting down my forum now.

Since I can't use my credits without spending more money and I run into too many technical problems, I don't want to invest too much time in this anymore.

This topic and the related ticket can be closed, now. Thank you for your support!

I had a lot of fun over the years, but now it's time to say goodbye.
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Solved Re: How can I change my Forumotion forum address?

Post by SLGray June 11th 2018, 9:00 pm

So you want to lock this topic?


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Solved Re: How can I change my Forumotion forum address?

Post by Talk June 11th 2018, 9:35 pm

Yes, you can lock this topic. Thank you for your help!
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Solved Re: How can I change my Forumotion forum address?

Post by brandon_g June 11th 2018, 11:54 pm

If you change your mind, please send us a pm with the url of this topic and we will unlock it.

Topic locked on request


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