How long does it take for new credits to show?

Go down

Solved How long does it take for new credits to show?

Post by Canon on June 12th 2018, 7:07 pm

I bought 3000 credits about half an hour ago using Paypal, they are not showing in my credits yet, how long does it usually take? I'm pretty sure it has been instant the last few times I have bought any


Last edited by Canon on June 18th 2018, 5:52 pm; edited 1 time in total
avatar
Canon
Forumember

Posts : 41
Reputation : 1
Language : English

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by mpelmmc on June 12th 2018, 7:50 pm

It's usually instantaneous but if Paypal takes its time in order to receive (or check) the payment it might take some hours. However, it shouldn't take more than 3 hours.

May you share a screenshot with us from this part of your ACP?
How long does it take for new credits to show? Asfasd12

Thank you Smile
mpelmmc
mpelmmc
Helper
Helper

Male Posts : 1081
Reputation : 166
Language : English and Spanish

https://help.forumotion.com/

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by Canon on June 12th 2018, 8:17 pm

It's not showing in there and it shows I have 681 credits which I already had, but I have just bought 3000 so it should be showing 3681, last entry in the history was the credits I bought and used in 2017
avatar
Canon
Forumember

Posts : 41
Reputation : 1
Language : English

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by APE on June 12th 2018, 8:52 pm

I't can take upto 24hrs to get added to your account but most of the time it's put on your account in no time at all.


How long does it take for new credits to show? Left1212How long does it take for new credits to show? Center11How long does it take for new credits to show? Right112
How long does it take for new credits to show? Ape_b110
How long does it take for new credits to show? Ape1010
APE
APE
Administrator
Administrator

Male Posts : 14924
Reputation : 1618
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by Canon on June 12th 2018, 9:00 pm

Thanks, It's still not showing, I will check again tomorrow Very Happy
avatar
Canon
Forumember

Posts : 41
Reputation : 1
Language : English

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by Canon on June 13th 2018, 11:18 am

Credits still not showing, will check later, never taken this long before
avatar
Canon
Forumember

Posts : 41
Reputation : 1
Language : English

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by Shadow on June 13th 2018, 11:27 am

Hello @Canon,

Please send me a PM with:
    - the service used for the purchase (paypal, allopass, ...),
    - the transaction ID,
    - the transaction date,
    - the number of missing credits,
    - the forum URL,

We will check that for you. Wink

Regards,
Shadow
Shadow
Shadow
Administrator
Administrator

Male Posts : 16206
Reputation : 1814
Language : French, English

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by Canon on June 13th 2018, 1:10 pm

Thanks, PM sent with requested details
avatar
Canon
Forumember

Posts : 41
Reputation : 1
Language : English

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by Canon on June 13th 2018, 8:47 pm

Over 24 hour now and new credits still not showing, will wait and see what @Shadow finds when he checks it out
avatar
Canon
Forumember

Posts : 41
Reputation : 1
Language : English

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by Shadow on June 14th 2018, 12:12 pm

Thank you, we are looking at it. Wink

Regards,
Shadow
Shadow
Shadow
Administrator
Administrator

Male Posts : 16206
Reputation : 1814
Language : French, English

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by Canon on June 16th 2018, 1:53 pm

Any news on this Shadow?
I need to use some credits but daren't risk buying more as they might not show up either
avatar
Canon
Forumember

Posts : 41
Reputation : 1
Language : English

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by brandon_g on June 16th 2018, 2:36 pm

Hello,

As it is the weekend, our techs are off until Monday. Shadow will give you an update as soon as he knows more info. Wink


How long does it take for new credits to show? Brando10
Remember to mark your topic How long does it take for new credits to show? Solved15 when a solution is found.
brandon_g
brandon_g
Manager
Manager

Male Posts : 8674
Reputation : 781
Language : English
Location : USA

https://www.broadcastingduo.com

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by The Godfather on June 18th 2018, 5:32 pm

hello,

can you please check again and keep us informed ?

thank you
The Godfather
The Godfather
Administrator
Administrator

Posts : 3384
Reputation : 597

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by Canon on June 18th 2018, 5:52 pm

Just logged in and the credits are now showing, they got put on at 13:42 today.
Thanks for sorting this out for me
avatar
Canon
Forumember

Posts : 41
Reputation : 1
Language : English

Back to top Go down

Solved Re: How long does it take for new credits to show?

Post by SLGray on June 18th 2018, 6:48 pm

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


How long does it take for new credits to show? Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 46709
Reputation : 3276
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum