Unable to complete verification process

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Solved Unable to complete verification process

Post by Blake Mooncrest on Fri Oct 05, 2018 9:15 am

I have just created the forum rise-high.forumotion.com.

I was sent a verification e-mail and when I clicked on the link a white page was displayed in a new tab with the message:

int(213853)

displayed in the top left corner.

This is the URL of the page: https://www.forumotion.com/create-forum/1984402/68b95744

Using the link to my newly created forum, also given in the validation e-mail, just sent me to the main forumotion.com web page, as if I had not created the forum at all.

I used the link in the verification e-mail within seconds of its arrival, so there should have been no problems about expiry of the link.

I have tried to create a new forum with the same name, but a message telling me the forum already exists was displayed.

Is there any help or advice you can give me, please?


Last edited by Blake Mooncrest on Fri Oct 05, 2018 3:30 pm; edited 1 time in total
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Solved Re: Unable to complete verification process

Post by mpelmmc on Fri Oct 05, 2018 11:22 am

Hello,

Thank you for the report. It looks like there's a problem when verifying created forums. We are waiting for an answer and we will let you know as soon as we have one.

We are sorry for the inconvenience. Best regards.



Rules of the forum - Frequently Asked Questions - Have you lost your password?
Please mark the "solved" button if your problem/doubt has been solved.
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Solved Re: Unable to complete verification process

Post by skouliki on Fri Oct 05, 2018 11:35 am

Hello and welcome

yes it was an error but now it is fixed.
@Blake Mooncrest can you please retry to make your forum and inform us (you can use the same information)

thank you
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Solved Re: Unable to complete verification process

Post by Blake Mooncrest on Fri Oct 05, 2018 2:05 pm

I have tried to recreate my forum with no success. Exactly the same thing happened. Even the link that was given in the verification e-mail was identical to the previous one I received.

I have, about half an hour ago, tried to create another forum with a slightly different name:

rise-high-fellowship.forumotion.com

but I have, as yet, received the validation e-mail for that.

Is it the hyphens in the name?

Back to you guys. Very Happy
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Solved Re: Unable to complete verification process

Post by Blake Mooncrest on Fri Oct 05, 2018 3:30 pm

About a half hour ago a message arrived confirming the creation of my original forum Rise-High.

Nothing as yet about the validation message for the other name I tried.

I have successfully logged on as Admin and I going to set up the forum now.

Thanks very much for your assistance. I will mark this as solved, but could you remove the toerh foru I tried to create please?

The other forum is: Rise-High-Fellowship.forumotion.com
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Solved Re: Unable to complete verification process

Post by APE on Fri Oct 05, 2018 5:50 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules



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