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They stopped appearing exchange of traffics in the topics of my forum.

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Solved They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 17th 2018, 3:34 pm

They stopped appearing exchange of traffics in the topics of my forum. Previously, similar topics were visible, but not now.What do I do to re-display similar topics?

Activate traffic exchange :
Yes Members and guests


Last edited by smurfavr on October 26th 2018, 12:27 pm; edited 1 time in total
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by brandon_g October 17th 2018, 4:57 pm

Hello,

Did you make any changes before it disappeared?


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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 17th 2018, 5:36 pm

No.
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by brandon_g October 17th 2018, 5:40 pm

Try changing the setting to 'No', save, then change it back to yes and save and see that fixes the problem.


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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 17th 2018, 5:45 pm

There is no change.
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by brandon_g October 17th 2018, 5:50 pm

Can you try clearing your cache and cookies to see if that helps?


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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 17th 2018, 5:56 pm

I tried, but there is no change.
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by brandon_g October 17th 2018, 6:07 pm

I just checked your forum as a guest and I don't see it either.

I did a test of the feature on my test forum and it did show for me as guest (it wont show to admin or moderator).

The next thing I will ask you try is this: May you go to ACP-->Modules-->Javascript management and temporarily disable javascript (dont forget to hit save). Also force your css back to the basic css (temporarily), by going to ACP-->Display-->Pictures and colors-->Colors-->CSS Stylesheet--> Force the basic css: Tick to yes and save.

Then log out, clear cache and cookies one more time and see if it shows then.

If it does, we know it's code problem, if it doesn't then we will have to continue trying to figure out what it is.

After you have done the check and either seen it or no, you can ahead re enable javascript and css.


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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 17th 2018, 6:27 pm

I did it but there is no change.
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by SLGray October 17th 2018, 6:42 pm

Also try forcing your basic CSS and templates.


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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 17th 2018, 7:37 pm

That's what I did. Display-->Pictures and colors-->Colors-->CSS Stylesheet--> Force the basic css: Tick to yes and save.
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by SLGray October 17th 2018, 10:17 pm

AP > Display > Templates


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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 17th 2018, 10:51 pm

1. If I make Force the default templates: Yes and then do it again NO will come back and all changes in template as they were?

2. Do I have to exclude all sections in Templates?
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by SLGray October 17th 2018, 11:39 pm

Are you checking after forcing the templates?


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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by brandon_g October 18th 2018, 4:35 am

smurfavr wrote:1. If I make Force the default templates: Yes and then do it again NO will come back and all changes in template as they were?

2. Do I have to exclude all sections in Templates?

Yes your custom template changes will still be saved, it just forces the basic templates to be used (its the same feature as with css). When you tick it back to no, your templates will take effect again (you may have to hit publish again, not sure).

I believe this feature will force every template back to the default. It may seem un nessecary, but we have to rule out all possible causes and the templates can cause problems like this, If you force the default templates, log out, clear cache and cookies and cookies and still doesn't show, then the templates are ruled out and you can simply just go back in and re enable them. Should take all of a minute or so to check.


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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 18th 2018, 10:06 am

I did everything you said, but there is no change.
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by brandon_g October 18th 2018, 4:00 pm

I have reached out to @Shadow regarding this issue, let's await his reply.


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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by Shadow October 18th 2018, 4:41 pm

Hello,

Is the forum address smurfa.bulgarianforum.net ?

Regards,
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 18th 2018, 8:59 pm

Shadow wrote:Hello,

Is the forum address smurfa.bulgarianforum.net ?

Regards,
Shadow

Yes
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by Shadow October 19th 2018, 2:10 pm

Hello,

We are investigating about this issue, I will let you know when we have some news. Wink

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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 19th 2018, 4:47 pm

Ok. I will wait for your reply.
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 20th 2018, 2:24 pm

@Shadow You seem to have fixed the problem. There are already similar topics in my forum.

Thanks for the help.

psp
Not all topics appear in each topic, but only some of them.
I noticed there are a lot of topics with similar information, but when I open one of them below it does not appear, Similar topics.




Last edited by smurfavr on October 20th 2018, 9:39 pm; edited 1 time in total
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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by Ape October 20th 2018, 4:24 pm

I'm glad this is now starting to work for you @smurfavr

Please Don't post your other problem here.

you have already reported this and we have made a report to our head office about it.
https://help.forumotion.com/t156654-sent-translation-into-bulgarian


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Solved Re: They stopped appearing exchange of traffics in the topics of my forum.

Post by smurfavr October 26th 2018, 12:27 pm

Problem solved.

psp
@Shadow You have pm.
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