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SSL query

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Solved SSL query

Post by Tansy Firedragon November 25th 2018, 8:44 pm

Hello

I have paid for the premium package for my forum and wondered if the SSL certificate is included? The forum is currently showing 'not secure' - can you please advise?

Forum is www.kitchenwitchhearth.com

Many thanks


Last edited by Tansy Firedragon on November 27th 2018, 10:50 am; edited 1 time in total
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Solved Re: SSL query

Post by Jadster November 25th 2018, 8:54 pm

Tansy Firedragon wrote:Hello

I have paid for the premium package for my forum and wondered if the SSL certificate is included? The forum is currently showing 'not secure' - can you please advise?

Forum is www.kitchenwitchhearth.com

Many thanks

So with the packages, they give you the ability to enable the SSL Certificate but it is not included with the package. That has to be purchased separately.

Hope that helps!

Cheers,
James
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Solved Re: SSL query

Post by SLGray November 25th 2018, 8:59 pm

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules:  ESF General Rules
https://help.forumotion.com/t150650-ssl-certificate-guide-for-a-success-forum-migration-to-https#1038838


SSL query Slgray10

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Solved Re: SSL query

Post by Tansy Firedragon November 25th 2018, 9:05 pm

Thank you for your reply but where/how do look at enabling and purchasing it separately?
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Solved Re: SSL query

Post by SLGray November 25th 2018, 9:10 pm

AP > Misc. > Credits Management > Summary & Management
There should be a green button you can click in the list.

Also after you activate it, you need to go back to the same page and set it up.


Last edited by SLGray on November 25th 2018, 9:20 pm; edited 1 time in total


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Solved Re: SSL query

Post by Shadow November 26th 2018, 11:38 am

Jadster wrote:So with the packages, they give you the ability to enable the SSL Certificate but it is not included with the package. That has to be purchased separately.

Small correction, the SSL certificate is included without additional cost in the SSL query 857436672 and SSL query 312592876 packages. Wink

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Solved Re: SSL query

Post by Tansy Firedragon November 26th 2018, 12:34 pm

Thank you for your assistance, I think I have activated it all!
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Solved Re: SSL query

Post by skouliki November 26th 2018, 2:46 pm

i can see your forum now is secured so if your request is completed, please mark it as Solved

thank you
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Solved Re: SSL query

Post by SLGray November 30th 2018, 2:06 am

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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