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We can't register new members

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Solved We can't register new members

Post by Richardr January 2nd 2019, 2:50 am

After clicking "I agree to these terms" on the registration page, nothing happens--the page just reloads!

How can we solve this?

Thanks.
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Solved Re: We can't register new members

Post by SLGray January 2nd 2019, 3:01 am

Please post a screenshot of the page.


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Solved Re: We can't register new members

Post by Richardr January 2nd 2019, 3:46 am

We can't register new members IG7fW+qspzqxkAAAAASUVORK5CYII=
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Solved Re: We can't register new members

Post by SLGray January 2nd 2019, 3:52 am

Is this occurring to all devices?


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Solved Re: We can't register new members

Post by Richardr January 2nd 2019, 4:00 am

Yes.
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Solved Re: We can't register new members

Post by SLGray January 2nd 2019, 4:05 am

Please post your forum's link.


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Solved Re: We can't register new members

Post by Richardr January 2nd 2019, 4:06 am

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Solved Re: We can't register new members

Post by SLGray January 2nd 2019, 4:10 am

Thanks.

Did you change everything right before this issue appeared?


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Solved Re: We can't register new members

Post by Richardr January 2nd 2019, 4:11 am

We made an edit to the text some weeks ago. We don't see how that would cause the problem.
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Solved Re: We can't register new members

Post by SLGray January 2nd 2019, 4:13 am

Exactly there is some text and check boxes that are missing.  That is why it is not working.


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Solved Re: We can't register new members

Post by Richardr January 2nd 2019, 4:18 am

How do we fix it?  What page of the admin panel?
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Solved Re: We can't register new members

Post by SLGray January 2nd 2019, 4:21 am

How did you edit it?


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Solved Re: We can't register new members

Post by Richardr January 2nd 2019, 4:24 am

Think via some template page. But we need the original text and check boxes.
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Solved Re: We can't register new members

Post by SLGray January 2nd 2019, 4:27 am

Delete the modified template.

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Solved Re: We can't register new members

Post by SLGray January 2nd 2019, 4:43 am

To add your text to the page, you exactly do it here:  AP > General > FAQ/Rules > Additional Rules.


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Solved Re: We can't register new members

Post by Richardr January 2nd 2019, 6:37 am

Thanks for your help.
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Solved Re: We can't register new members

Post by brandon_g January 2nd 2019, 5:40 pm

May we consider this solved?


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Solved Re: We can't register new members

Post by Richardr January 2nd 2019, 10:37 pm

Yes, thank you.
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Solved Re: We can't register new members

Post by brandon_g January 3rd 2019, 12:08 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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