How to make 'Close (and accept)' thingy disappear...

by jkh January 15th 2019, 9:39 pm

First topic message reminder :

How to make 'Close (and accept)' thingy disappear... - Page 2 144

Every time I visit a Forumotion forum I see this ^^^ and it doesn't matter what I click on I can't get it to disappear - any ideas please?

It's doing my head in because it obscures the bottom of the forums. grrr!!!!!

by **skouliki** January 18th 2019, 10:52 am

thank you @APE can you confirm in my main forum that it ok

i will post which js was the issue after

by **Ape** January 18th 2019, 10:56 am

YES it is working ok now @skouliki kiss

by **skouliki** January 18th 2019, 10:59 am

ok

my js with the error was the new i added with the background change image
i suppose is a conflict of saving cookies

by Jucarese January 18th 2019, 3:16 pm

no for me: There are forums is JS and neither closes the ad, persists

http://versioninglesa.forumotion.com:

Test forum , no JS ,no personal CSS and no disappear

by **skouliki** January 18th 2019, 3:27 pm

i have enabled again the js in order to find a way to correct it thats why you see the banner freezes again

your forum using Mozilla seems ok to me the banner behaves normally

by Jucarese January 18th 2019, 8:05 pm

In my case I solved it by changing the security configuration and cookies of FF, by a softer,

by jkh January 19th 2019, 3:34 pm

APE wrote:Hello @JKH our tech team have been on your forum and found the problem.

They think it is down to the widgets you have if you turn them off the problem is no longer there.
Please turn off your widgets and test for your self.

You may need to go in to each one to find out what one is making the problem

Thank you @APE - it was indeed the widgets. I turned them off and checked and the banner worked. I turned the widgets back on without making any amendments and the banner still works.

The banner on skouliki's forum also works for me too. thumright