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Bug with closing cookies notification

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Solved Bug with closing cookies notification

Post by Tonight March 6th 2019, 10:28 pm

Bug with closing cookies notification Cookie10

There seems to be a global Forumotion problem what happens in every forum: you can only accept or close cookies notification in the homepage. You can't do that while browsing topics or subforums.

Example:
https://help.forumotion.com/ - you can press accept or close that notification, everything works
https://help.forumotion.com/f43-scripts-coding-problems - you come to the forum but don't close that notification while being on homepage. Then you open for example subforum Scripts Problems and try to close it... but it doesn't work. It puts # at the end of the page URL but doesn't close the notification.


Last edited by Tonight on March 8th 2019, 5:34 pm; edited 1 time in total
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Solved Re: Bug with closing cookies notification

Post by SLGray March 6th 2019, 10:52 pm

Are the buttons clickable?


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Solved Re: Bug with closing cookies notification

Post by Tonight March 6th 2019, 11:09 pm

Yes, but nothing happens.

Video:
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Solved Re: Bug with closing cookies notification

Post by SLGray March 6th 2019, 11:10 pm

Thanks for the video.  Since I do not see the message I can not test it.  Someone from Europe will have to test it.

@APE
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Solved Re: Bug with closing cookies notification

Post by skouliki March 7th 2019, 8:13 am

hello
to see the cookie banner you have to clear the history

now i tested with Mozilla and Chrome, i view many pages, every time the options were clickable to me
so i cant generate the issue to me the banner is working fine
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Solved Re: Bug with closing cookies notification

Post by Tonight March 7th 2019, 8:53 am

Hmm, I did some testing now and that only happens in private browsing (incognito mode). I think that's not a big problem then, I'm just used to using private browsing.
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Solved Re: Bug with closing cookies notification

Post by skouliki March 7th 2019, 8:58 am

to be honest i never used private browsing so i do not know
so can we consider this solved? or you want further clarifications
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Solved Re: Bug with closing cookies notification

Post by Ape March 7th 2019, 11:08 am

Hello @Tonight yes it will show as a problem in private browsing as most cookies don't need to be saved that is why when you leave the home page it is not clicking as it don't save anything read in your browsers.

Humor Hanse the words private browsing Humor it don't save cookies and other data to your browser.


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Solved Re: Bug with closing cookies notification

Post by Guest March 7th 2019, 4:35 pm

I can see and close the cookie info bar on this forum on Firefox both in normal and private browsing. On the mobile version though, it cannot be closed.
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Solved Re: Bug with closing cookies notification

Post by skouliki March 11th 2019, 4:30 pm

marked as solved
Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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