Can't access forum/lost password

by HaiSeamen Thu 27 Jun - 10:28

Hello,

I had made a forum in 2011 (http://dark.forumvi.com) and I want to reuse it but I lost my admin password. Because of a security setting in the control panel, I can't retrieve my password to the email I had used to create it. I have access to that email. Could you deactivate that setting that disallows me to retrieve my password.
my forum creator's in link https://www.forumotion.com/utils/ by email Email address removed ~APE
Thank you in advance. Crying or Very sad

by **Ape** Thu 27 Jun - 10:39

Hello @HaiSeamen.

Please do not share any of your personal information in public sections of the Support Forum.
For security reasons, I have removed your personal information from your post. Thank you!.

Please read our forum rules: ESF General Rules

is this now solved ?

I ask you this as i see you have pressed the mark solved button.

by **Ape** Thu 27 Jun - 10:52

The feature which disallows to send a new password by email is already disabled for the forum dark.forumvi.com
this mean's that you can ask your forum to send you a Email for a new password without a warning.

If you still get a warning please send me a pm by pressing this button >>