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(#4086) : Gallery problem

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Solved (#4086) : Gallery problem

Post by Caroline July 10th 2019, 8:01 pm

Since yesterday we can suddenly no longer upload images to our gallery.
We get the message: Currently, there are no categories where you can upload an image.
Up to yesterday there were about ten folders in the administration panel (gallery, management), but now it only says 'gallery root'.
The images that we have uploaded are fortunately visible.

http://pspdreamland.actieforum.com/

Can you see what the problem is?

Kind regards,
Caroline
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Solved Re: (#4086) : Gallery problem

Post by Ape July 10th 2019, 8:13 pm

can you please send me a test account so i can run some tests? Test account info by PM only please

Also have you made any change to your forum before the problem showed?




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Solved Re: (#4086) : Gallery problem

Post by Caroline July 10th 2019, 8:15 pm

The last thing we did, was uploading some pics in the gallery Confused
I will send you a test account by PM.

Thank you!
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Solved Re: (#4086) : Gallery problem

Post by mikeevster July 11th 2019, 8:10 am

We also have this problem where we can't add photos to the Galleries since yesterday and the Galleries only show Page 1.
http://www.newzealandpottery.net/
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Solved Re: (#4086) : Gallery problem

Post by skouliki July 11th 2019, 8:38 am

mikeevster wrote:We also have this problem where we can't add photos to the Galleries since yesterday and the Galleries only show Page 1.
http://www.newzealandpottery.net/

can you please clear your browser cache and retry

(#4086) : Gallery problem Scre1302
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Solved Re: (#4086) : Gallery problem

Post by mikeevster July 11th 2019, 9:46 am

Thanks and yes the Gallery Categories show up, but only one page in each category.
I find it odd that each category has 16428 pics in it ..... which is not correct ????
I have cleared the cache and cookies to no avail.
Thank you for your time.
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Solved Re: (#4086) : Gallery problem

Post by Caroline July 11th 2019, 10:30 am

Cleared my browser and cache, but still the same problem.

Kind regards
Caroline
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Solved Re: (#4086) : Gallery problem

Post by skouliki July 11th 2019, 1:17 pm

this looks like a global issue, i will open a ticket about this to inform our technicians
As soon as we know something more I will inform you

sorry for the inconvenience

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Solved Re: (#4086) : Gallery problem

Post by The Godfather July 11th 2019, 3:53 pm

hello,

It is indeed a general problem on the forums. Thank you for reporting it to us.

we will do what is necessary to correct it as soon as possible

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Solved Re: (#4086) : Gallery problem

Post by Caroline July 11th 2019, 4:21 pm

Thank you Very good
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Solved Re: (#4086) : Gallery problem

Post by The Godfather July 12th 2019, 11:20 am

hello @Caroline

we have sent a patch to this problem. you should not encounter it anymore at this time Very Happy

thank you
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Solved Re: (#4086) : Gallery problem

Post by Caroline July 12th 2019, 12:06 pm

Indeed, it works fine again Very good
Thanks for quick response!

Kind regards,
Caroline
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Solved Re: (#4086) : Gallery problem

Post by skouliki July 12th 2019, 12:31 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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