Cannot delete my account on a forum (unsubscribe does not function)

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In progress Cannot delete my account on a forum (unsubscribe does not function)

Post by darkstarintuit on September 11th 2019, 2:29 am

Hello!
I have been trying to unsubscribe or, "delete", my accounts from a forum for days now using the forumotion.com/unscribe link. I've tried to change the URL several different ways, but the unsubscribe link sent to my emails never works to delete the accounts. I would log in to check if the account were deleted, but the accounts would still be active. I wanted to know if someone could directly delete my accounts from the forum.
Thank you for your help Smile


Last edited by darkstarintuit on September 11th 2019, 2:30 am; edited 1 time in total (Reason for editing : wanted to be more direct)
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In progress Re: Cannot delete my account on a forum (unsubscribe does not function)

Post by SLGray on September 11th 2019, 2:32 am

What exactly happens when you click the link in the emails?


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In progress Re: Cannot delete my account on a forum (unsubscribe does not function)

Post by darkstarintuit on September 11th 2019, 2:35 am

It just redirects me back to their website
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In progress Re: Cannot delete my account on a forum (unsubscribe does not function)

Post by SLGray on September 11th 2019, 2:44 am

Please send me a screenshot of one of the emails you got in a PM.


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In progress Re: Cannot delete my account on a forum (unsubscribe does not function)

Post by skouliki Yesterday at 7:41 pm

hello

is this solved?
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In progress Re: Cannot delete my account on a forum (unsubscribe does not function)

Post by SLGray Yesterday at 7:59 pm

No, it is not solved yet.  I have sent a ticket to the main office.


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In progress Re: Cannot delete my account on a forum (unsubscribe does not function)

Post by jucarese Yesterday at 9:23 pm

It is normal behavior, when you delete the account from the email that arrives, they send you back to the forum where you want to delete your account.

A notice that puts information says: Your account has been deleted, maybe it will be below the forum you have to look for that notice that confirms the deletion of the account.

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In progress Re: Cannot delete my account on a forum (unsubscribe does not function)

Post by SLGray Yesterday at 9:26 pm

There is a message, but the account is not removed.  It is still in the memberlist and their is a profile.


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