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Retrieve Old Posts

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Solved Retrieve Old Posts

Post by Raven14 September 29th 2019, 9:28 pm

I was working on moving some forums to another forum where I keep the "old" posts at my group. Somehow, the old posts forum got deleted yesterday. Is there any way that I can retrieve the old post?


Last edited by Cin007 on September 30th 2019, 3:58 am; edited 1 time in total
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Solved Re: Retrieve Old Posts

Post by Draxion September 29th 2019, 9:37 pm

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Solved Re: Retrieve Old Posts

Post by Raven14 September 29th 2019, 9:44 pm

Draxion wrote:This should answer your question.

https://help.forumotion.com/t9692-the-utilities-backup-and-restore

Thank you for this helpful information, Draxion, but I can't sign into the Utilities. I don't know what my original founder's password was. I have a password for the founder, but it isn't working. I do not recall changing this password.

I'm getting the message that the password is incorrect.
I've tried using the email as well as the forum link, but my password is wrong.

Is there any way that I can have my founder's password changed through Forumotion Help?

I have had password issues since I've reopened my forum about 3 to 4 weeks ago. I hate to keep asking
so many questions.



Last edited by Cin007 on September 29th 2019, 9:49 pm; edited 1 time in total
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Solved Re: Retrieve Old Posts

Post by Draxion September 29th 2019, 9:45 pm

Cin007 wrote:
Draxion wrote:This should answer your question.

https://help.forumotion.com/t9692-the-utilities-backup-and-restore

Thank you for this helpful information, Draxion, but I can't sign into the Utilities.  I don't know what my original founder's password was.  I have a password for the founder, but it isn't working.  I do not recall changing this password.

Then this should help you.

https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password
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Solved Re: Retrieve Old Posts

Post by brandon_g September 29th 2019, 10:02 pm

Send me a pm with your the email you used to create the forum, and I will help you with the utilities password issue.

-Brandon


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Solved Re: Retrieve Old Posts

Post by Raven14 September 29th 2019, 10:33 pm

brandon_g wrote:Send me a pm with your the email you used to create the forum, and I will help you with the utilities password issue.

-Brandon

I did send the PM, but I know it doesn't work. I have had problems since I reopened my group.
I'm getting so confused because the Utility pw hasn't been changed since I opened in 2013, yet
I can't get in. I am able to sign into AP using my current username and pw. That is why I'm confused.


Update: I cannot find forum utilities at AP. Where would it be located? I saw it a few days ago because I backed up my forum.

Another Update: My forum is finally restoring. The message on the restore page says to not leave the page. I left the page open and going back to sit at the page. How long does it normally take to restore?


Last edited by Cin007 on September 30th 2019, 1:47 am; edited 1 time in total (Reason for editing : to Update my post)
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Solved Re: Retrieve Old Posts

Post by brandon_g September 30th 2019, 1:28 am

PM received and replied to.


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Solved Re: Retrieve Old Posts

Post by SLGray September 30th 2019, 1:32 am



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Solved Re: Retrieve Old Posts

Post by Raven14 September 30th 2019, 1:55 am




Another Update: My forum is finally restoring. The message on the restore page says to not leave the page. I left the page open and going back to sit at the page. How long does it normally take to restore? It has been restoring for over 30 minutes.
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Solved Re: Retrieve Old Posts

Post by brandon_g September 30th 2019, 2:17 am

It depends on what kind restore you did, if you did a full restore it can awhile.


Last edited by brandon_g on October 1st 2019, 2:38 am; edited 1 time in total


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Solved Re: Retrieve Old Posts

Post by Raven14 September 30th 2019, 2:38 am

brandon_g wrote:It does on what kind restore you did, if you did a full restore it can awhile.


I only chose the Posts restore, but it has restored my username and now I'm locked out of the group again.

I sent a PM to you and SLGray. I'm desperate in need of my pw recovery. I'm not getting any options when I
try to sign into my group.
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Solved Re: Retrieve Old Posts

Post by SLGray September 30th 2019, 2:48 am

Do you mean messages and members?


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Solved Re: Retrieve Old Posts

Post by Raven14 September 30th 2019, 2:59 am

SLGray wrote:Do you mean messages and members?


I saw a full restore, posts, and some other choices, but chose Posts only. I didn't want a full restore, but it is still restoring and I have the posts back. Is it alright to disconnect from the restore now? I can try using my founder's account, but I have a new pw for it as well. I will try though.

Update: I am back into my group again. I had to go back to founder's account and re-enter my new pw and then was able to sign into my forum.

I did get my posts retrieved as well.

Thank you everyone. This issue has been solved.

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Solved Re: Retrieve Old Posts

Post by SLGray September 30th 2019, 4:50 am

Thanks for letting us know.
Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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