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View new posts - New posts disappear

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Solved View new posts - New posts disappear

Post by Guardian-Angel October 31st 2019, 3:07 am

Hello

I have several members who use view new posts. In the last day or so when they read new posts, and go back to view new posts, there are no longer any new posts to read. There were pages of new posts, but the second time they all disappear.

iPhone Safari, Microsoft Edge and Google Chrome.

Any idea why this is happening?

Thanks
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Solved Re: View new posts - New posts disappear

Post by The Godfather October 31st 2019, 9:33 am

Hello,

Can you post the exact URL where you see the "new posts" please?
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Solved Re: View new posts - New posts disappear

Post by SLGray October 31st 2019, 10:59 pm

New posts will only be the ones while logged in.  If you do not read the new posts and log off and back on again, those unread new posts will not show as new.  Are you referring to while the members are logged into the forum?


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Solved Re: View new posts - New posts disappear

Post by Guardian-Angel November 1st 2019, 2:21 am

The member is not logged off when the view new posts disappear. They are on the forum reading new posts. As soon as they read one title top and choose view new posts again, there are no new posts to view even though there were many when they first logged on.
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Solved Re: View new posts - New posts disappear

Post by Neptune- November 1st 2019, 11:16 am

Hello ^^


Does it occur on computers or only on mobile devices ?
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Solved Re: View new posts - New posts disappear

Post by Guardian-Angel November 2nd 2019, 3:16 am

I had those that were affected to clear their history and their cookies as not everyone was affected.

That seems to have solved the issue.

Thank you everyone for the help.

Topic solved.

ETA: I am not seeing the topic solved button.
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Solved Re: View new posts - New posts disappear

Post by SLGray November 2nd 2019, 7:09 am

Solved & Archived


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