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The advertisements are still showing

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Solved The advertisements are still showing

Post by musictraining November 1st 2019, 1:23 pm

Although I have paid to avoid ads until 3/12/19, the ads are still showing. What can I do;
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Solved Re: The advertisements are still showing

Post by Giooo November 1st 2019, 1:37 pm

When did you upgrade?
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Solved Re: The advertisements are still showing

Post by musictraining November 1st 2019, 1:52 pm

If you mean when I paid to remove ads, I send you the picture below with my payment history:

The advertisements are still showing Screen12
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Solved Re: The advertisements are still showing

Post by Neptune- November 1st 2019, 2:03 pm

Hello ^^


It doesn't behave as Forumotion ads :

- When you have an adblocker, Forumotion ads do not show but the place they took is still there and empty. -> Not on your forum
- Container of Forumotion ads always get a new and random id (so we can't block them with CSS or javascript -> On your forum, we find div.google-auto-placed and iframe#google_ads_frame4

I think those ads has been added by an admin of that forum (maybe in javascript management) using probable Google Adsense
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Solved Re: The advertisements are still showing

Post by musictraining November 1st 2019, 4:01 pm

Thanks for gour answer! I've deleted some Google Adsense ad codes I had used in the past years, but ads are still showing.
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Solved Re: The advertisements are still showing

Post by Neptune- November 1st 2019, 4:14 pm

Maybe you should check on your Google Adsense account ?

If it's neither in templates (checked myself), nor in javascript management (disabled) i won't be helpful anymore but i'm pretty sure those ads do not come from Forumotion.
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Solved Re: The advertisements are still showing

Post by SLGray November 1st 2019, 6:11 pm

musictraining wrote:Although I have paid to avoid ads until 3/12/19
Do you mean December or March?


The advertisements are still showing Slgray10

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Solved Re: The advertisements are still showing

Post by musictraining November 1st 2019, 7:57 pm

SLGray wrote:
musictraining wrote:Although I have paid to avoid ads until 3/12/19
Do you mean December or March?
 I mean December
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Solved Re: The advertisements are still showing

Post by Ape November 1st 2019, 9:47 pm

Hello Looking at your Screen shot you have gave, You paid for your ad's to be removed on the 1st you then paid for your package on the same day "AFTER" the ad's

Our system gave you a refund as it was seen as you did this the wrong way around.

See the screen shot
The advertisements are still showing Captu202
1 Is your payment of ad's
2 Is the payment of your package
3 Is the refund.

This is why your Ad's was not removed on your forum.


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Solved Re: The advertisements are still showing

Post by Ape November 1st 2019, 9:50 pm

@musictraining Also note i have moved your post as this is seen to be in the wrong forum


The advertisements are still showing Left1212The advertisements are still showing Center11The advertisements are still showing Right112
The advertisements are still showing Ape_b110
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Solved Re: The advertisements are still showing

Post by musictraining November 1st 2019, 10:09 pm

APE wrote:@musictraining Also note i have moved your post as this is seen to be in the wrong forum
Thanks and I apologize for that!
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Solved Re: The advertisements are still showing

Post by musictraining November 1st 2019, 10:10 pm

APE wrote:Hello Looking at your Screen shot you have gave, You paid for your ad's to be removed on the 1st you then paid for your package on the same day "AFTER" the ad's

Our system gave you a refund as it was seen as you did this the wrong way around.

See the screen shot
The advertisements are still showing Captu202
1 Is your payment of ad's
2 Is the payment of your package
3 Is the refund.

This is why your Ad's was not removed on your forum.

I paid the Premium package because it contains "Disabling ads". Then, after finding that ads were not removed, I canceled the subscription.
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Solved Re: The advertisements are still showing

Post by musictraining November 1st 2019, 10:50 pm

I solved the problem! The problem was that Forum protocol was HTTP, so I changed this with HTTPS (Secured) (Admin panel/General/Forum/Forum address/SSL certificate). Thanks all of you for your intersting and for your help!
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Solved Re: The advertisements are still showing

Post by SLGray November 1st 2019, 11:33 pm

Topic Solved & Archived


The advertisements are still showing Slgray10

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