chatbox problem

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Solved chatbox problem

Post by Iszke on November 5th 2019, 12:40 am

Hi!

I have forum here https://www.morsmordre.net/ and i have problem with my chatbox.

I used those codes to personalize it, especially: Removes the lines " joined the chatbox/has logged off the chat", Open archives in a new tab, Change the prefix for moderators, Automatic login

It worked fine for years. But suddenly few days ago it all stopped working. I didn't change anything, my js scripts are turn on and problem appears with all browsers and for all my users.

Could anyone tell me what happened?

EDIT BY APE:
The thread with the Tutorial has been updated
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Solved Re: chatbox problem

Post by APE on November 5th 2019, 12:53 am

Hello and thank you for posting your problem today.

I have looked at your forum address and i see you have now got your HTTPS address (SSL certificates)
How long a go was this installed on your forum ?

I ask this as it could be this that is making your problem show as all the codes used on that thread has HTTP addresses in them and if you have just made the update from HTTP to HTTPS then this could be the reason for the crash of the codes.


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Solved Re: chatbox problem

Post by Iszke on November 5th 2019, 12:58 am

Thank you for reply

It's installed for a really long time. Longer than it's included into packages and it haven't cause any problems with chatbox before.
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Solved Re: chatbox problem

Post by APE on November 5th 2019, 1:02 am

Do you have a test account i can use to log in and run some basic tests please ?
If yes please pm me the account info and make sure it has basic Admin tools.

Thanks.


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Solved Re: chatbox problem

Post by SLGray on November 5th 2019, 1:53 am

Did you change anything right before this issue appeared?


chatbox problem Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: chatbox problem

Post by APE on November 5th 2019, 1:58 am

Okay I can't see any problems with it as far as the codes are all working when i run some tests my end.

But yes you are right they don't look to be working at all.

Have you added any new javascripts or any CSS files or templates ?


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Solved Re: chatbox problem

Post by Iszke on November 5th 2019, 1:59 am

No, I didn't change anything and I didn't add any codes. In fact I was even offline those days.
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Solved Re: chatbox problem

Post by SLGray on November 5th 2019, 2:03 am

Could I use the test account?


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Solved Re: chatbox problem

Post by APE on November 5th 2019, 2:04 am

Oh ok I will tag @TheCrow maybe he can help you more and i will run some tests on my test site

Your forum is PhpBB2 right ?


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Solved Re: chatbox problem

Post by Iszke on November 5th 2019, 2:06 am

SLGray, it has been sent!

APE, yes, it's phpbb2
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Solved Re: chatbox problem

Post by Neptune- on November 5th 2019, 8:57 am

Hello,


All those codes are outdated !

You must replace within then each occurence of
Code:
/chatbox/index.forum
with :
Code:
/chatbox

Or you can also take scripts from their original place
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Solved Re: chatbox problem

Post by Iszke on November 5th 2019, 11:45 am

thank you so much! everything is fine now
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Solved Re: chatbox problem

Post by skouliki on November 5th 2019, 1:12 pm

thank you @Neptune

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules
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