New Member can't join

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Solved New Member can't join

Post by BG75 December 4th 2020, 10:29 pm

HI I need Help as I have someone wanting to join my forum and she gets this every time she tries :

You have specified an incorrect or inactive username, or an invalid password.

Click here to try again

Click here to return to the Index

My forum is https://ocb-paradiseislands.forumotion.com/
BG75
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Solved Re: New Member can't join

Post by SLGray December 4th 2020, 10:34 pm

So she is trying to login after registering?


New Member can't join Slgray10

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Solved Re: New Member can't join

Post by BG75 December 4th 2020, 10:39 pm

She is just trying to join she is part of another forum group and is wanting to join mine too as I lost a ton of stuff when my pc died again. Not sure why she is getting this though as she is part of Unforgettable Deigns.
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Solved Re: New Member can't join

Post by SLGray December 4th 2020, 10:48 pm

Check to see if the account was not created:  AP > Users & Groups > Users > Inactive Users


New Member can't join Slgray10

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Solved Re: New Member can't join

Post by BG75 December 5th 2020, 7:24 am

Not sure what she did but it worked she's joined. Thanks for your help.
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Solved Re: New Member can't join

Post by SLGray December 5th 2020, 8:37 am

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


New Member can't join Slgray10

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