I can't access the administrative panel

4 posters

Go down

In progress I can't access the administrative panel

Post by Akinfeev2700 April 20th 2021, 4:39 am

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
When the problem appeared : I can't access the administrative panel
Forum link : https://mtaz.forumotion.co.uk/

Description of problem

a while ago I had requested the restoration of all forum topics that I am an administrator, I did not have the correct support, nothing was restored I know you can restore, but it doesn’t do this because they follow rules and these rules harm many people and now that I get the position of founder that you both asked me to go to, I don’t have access to the administrative panel, I confess that one of the best support I’ve ever had was TCAdmin’s, that one goes over any support I’ve ever seen why do they work right
Akinfeev2700
Akinfeev2700
New Member

Posts : 12
Reputation : 1
Language : Portuguese

View user profile https://mtaz.forumotion.co.uk/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by SLGray April 20th 2021, 6:38 am

If you are logged in as the founder, you should see a link at the bottom of the forum that says Administration Panel?  If the link is not visible, it could be that there is a code that is hiding it.

If you do not, add this to the last of the forum's link:  /admin.


I can't access the administrative panel Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 49651
Reputation : 3439
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by Ape April 20th 2021, 2:14 pm

You can always use your Admin tools by clicking this link Blue Arrow  Forum Utilities


I can't access the administrative panel Left1212I can't access the administrative panel Center11I can't access the administrative panel Right112
I can't access the administrative panel Ape_b110
I can't access the administrative panel Keep_s10
I can't access the administrative panel Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 17044
Reputation : 1840
Language : fluent in dork / mumbojumbo & English haha

View user profile http://chatworld.forumotion.co.uk/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by Akinfeev2700 April 21st 2021, 12:10 am

@SLGray wrote:If you are logged in as the founder, you should see a link at the bottom of the forum that says Administration Panel?  If the link is not visible, it could be that there is a code that is hiding it.

If you do not, add this to the last of the forum's link:  /admin.

I did what I say and I got this message "You are not authorized to manage this forum"

I can't access the administrative panel 112
Akinfeev2700
Akinfeev2700
New Member

Posts : 12
Reputation : 1
Language : Portuguese

View user profile https://mtaz.forumotion.co.uk/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by SLGray April 21st 2021, 2:34 am

Are you sure that you are using the founder's account or an account with access to the AP?


I can't access the administrative panel Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 49651
Reputation : 3439
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by Akinfeev2700 April 21st 2021, 4:50 am

@SLGray wrote:Are you sure that you are using the founder's account or an account with access to the AP?

I don't know, I just know that I had access to the panel and now I don't have it anymore, I have the position of administrator in the forum but I don't have access to the forum panel
Akinfeev2700
Akinfeev2700
New Member

Posts : 12
Reputation : 1
Language : Portuguese

View user profile https://mtaz.forumotion.co.uk/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by SLGray April 21st 2021, 5:55 am

Do you see the link in the menu when you click the button on the top left corner?   Also did you change anything right before this issue occurred?  I asked because your profile says phpBB 3, but your forum is AwesomeBB.


I can't access the administrative panel Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 49651
Reputation : 3439
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by SarkZKalie April 21st 2021, 6:18 am

Make sure your account was in G1 group https://your-site.com/g1- a non-admin account can't access to it


I can't access the administrative panel Sarkzk10
SarkZKalie
SarkZKalie
Support Moderator
Support Moderator

Male Posts : 1289
Reputation : 206
Language : English

View user profile https://rotavn.forumotion.com/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by SLGray April 21st 2021, 7:20 pm

I notice don the forum, the administrator group sis exactly:   https://mtaz.forumotion.co.uk/g2-administrador
 
What is group g1?


I can't access the administrative panel Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 49651
Reputation : 3439
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by Ape April 21st 2021, 10:31 pm

@Ape wrote:You can always use your Admin tools by clicking this link  Blue Arrow  Forum Utilities
Did you try this ?

Also please send me a PM with the following info
URL of your forum.
Founders Username.
Email address you used to make the forum.

This MUST be by PM only not in this topic.

Regards.

Ape.


I can't access the administrative panel Left1212I can't access the administrative panel Center11I can't access the administrative panel Right112
I can't access the administrative panel Ape_b110
I can't access the administrative panel Keep_s10
I can't access the administrative panel Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 17044
Reputation : 1840
Language : fluent in dork / mumbojumbo & English haha

View user profile http://chatworld.forumotion.co.uk/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by Akinfeev2700 April 22nd 2021, 12:44 am

@SarkZKalie wrote:Make sure your account was in G1 group https://your-site.com/g1- a non-admin account can't access to it

after what they did there i can't access the panel, i ask for a solution so i can become a founder since the owner disappeared from the map and only i am responsible for this crap forum i honestly already got bored with the support of forumotion

I can't access the administrative panel Sem_tz12
Akinfeev2700
Akinfeev2700
New Member

Posts : 12
Reputation : 1
Language : Portuguese

View user profile https://mtaz.forumotion.co.uk/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by SLGray April 22nd 2021, 2:29 am

I can tell you that the founder's account has not been used since 2018.  This means you are not using the account related the founder.


I can't access the administrative panel Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 49651
Reputation : 3439
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by Akinfeev2700 April 22nd 2021, 7:20 pm

@SLGray wrote:I can tell you that the founder's account has not been used since 2018.  This means you are not using the account related the founder.

yes friend so i asked for the founding position because the owner of the forum disappeared a few years ago and there is only me in the middle of it all you tried to put me in that founding position more apparently i ended up without a founder and without access to the panel administrator, in the forum I appear as a g2 administrator but I cannot access the founder panel or administrator
Akinfeev2700
Akinfeev2700
New Member

Posts : 12
Reputation : 1
Language : Portuguese

View user profile https://mtaz.forumotion.co.uk/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by SLGray April 22nd 2021, 7:24 pm

The founder's account was changed not too long ago.  Did you not receive an email with a new password?


I can't access the administrative panel Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 49651
Reputation : 3439
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by Akinfeev2700 April 22nd 2021, 7:54 pm

@SLGray wrote:The founder's account was changed not too long ago.  Did you not receive an email with a new password?

nop bwi
Akinfeev2700
Akinfeev2700
New Member

Posts : 12
Reputation : 1
Language : Portuguese

View user profile https://mtaz.forumotion.co.uk/

Back to top Go down

In progress Re: I can't access the administrative panel

Post by Ape April 22nd 2021, 11:10 pm

@Akinfeev2700

The founders account was updated by our team back in 15/12/2020 A news founder was added.
the new account was never updated or logged in. The founder account was last logged in back in 12-04-2018.

when the account was changed to a new founder No one logged in to the account so this may have removed all staff members from the Admin page.

If you send me the Email address used for the founders account I can then send a new password to the email address. This is the only way to get you back in the Admin page of your forum.

Please NOTE you must PM me the Email address used and the founders username.

Regards.

Ape.


I can't access the administrative panel Left1212I can't access the administrative panel Center11I can't access the administrative panel Right112
I can't access the administrative panel Ape_b110
I can't access the administrative panel Keep_s10
I can't access the administrative panel Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 17044
Reputation : 1840
Language : fluent in dork / mumbojumbo & English haha

View user profile http://chatworld.forumotion.co.uk/

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum