Connection problems

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Solved Connection problems

Post by greek-leonidas September 13th 2021, 10:56 pm

Hi
I had an issue where i couldnt connect to my forum(and my friends also have the same problem so its not only me).
I try to solve it by entering the admin panel which i manage with a staff of forumotion.
Still got the problem to connect.I did try other browsers but no good.
Whats happening is that when i login with my name and press dont remember pass it guide me to the new page to change it.
I do so and when i login , loads but i dont have the subjects or the main bar on top to select i just have the basic first page(page 1 screenshot).
If i go to google home page and search again for the forum that time it gives me the main bar(page 2 screenshot) but if i press anything will loop me to page 1 screenshot.........
I really dont know what to do

My forum adress is https://greekland.forumotion.com/forum and my email address is Email Removed(creation adress is Email Removed but i dont have access to that)
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refuse.jpg You don't have permission to download attachments.(25 Kb) Downloaded 2 times
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page1.jpg You don't have permission to download attachments.(821 Kb) Downloaded 5 times
Connection problems Attachment
page2.jpg You don't have permission to download attachments.(833 Kb) Downloaded 2 times


Last edited by greek-leonidas on September 19th 2021, 10:15 pm; edited 1 time in total
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Solved Re: Connection problems

Post by SLGray September 13th 2021, 11:07 pm

Please use the host image buttons in the editor for posting screenshots.

I am confused what does Google have to do with you logging into your account on your forum?  Also I believe you are clicking the wrong thing for forgot password.  You should get a email with a new password.  It does asked for your email and username to confirm that you have an account.

Please do not share any of your personal information in public sections of the Support Forum.
 For security reasons, I have removed your personal information from your post. Thank you!.
Please read our forum rules:  ESF General Rules


Connection problems Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Connection problems

Post by SLGray September 14th 2021, 1:05 am

Wait a minute!  Is this issue that your forum has a different extension.

Your Profile Has This Link:  http://greekland.makeforumfree.com/


Connection problems Slgray10

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Solved Re: Connection problems

Post by skouliki September 14th 2021, 7:39 am

hello

the login page does not load yes

i believe the issue is caused by the music wikplayer you have added
remove it and check again

in case the issue persists then you have to find what caused the conflict, so try these solutions
- turn the templates to default and retry
- turn off the javascript and retry
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Solved Re: Connection problems

Post by Ape September 14th 2021, 4:01 pm

@greek-leonidas My tools tell me that you logged in yesterday at 22:52:34 is this now solved ?


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Solved Re: Connection problems

Post by Luzz September 14th 2021, 5:16 pm

Hello @greek-leonidas Smile

We made an important security update yesterday which prevents access to login page through an <iframe> made on a domain other than that of the forum.. So the problem comes from your music player script which creates such an <iframe>..

Sorry for this change, but unfortunately you’ll have to find another solution…

Thank you for your comprehension !

Best regards
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Solved Re: Connection problems

Post by sofiam007 September 14th 2021, 8:20 pm

Hello!

We have got a Connection problems too. We can log in, but users can not register.
I have experienced this problem on many sites.

We hope our problem solved too soon. Thanks. Smile
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Solved Re: Connection problems

Post by skouliki September 14th 2021, 8:31 pm

@sofiam007 wrote:Hello!

We have got a Connection problems too. We can log in, but users can not register.
I have experienced this problem on many sites.

We hope our problem solved too soon. Thanks. Smile


hello

please read the above post
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Solved Re: Connection problems

Post by SLGray September 15th 2021, 12:56 am

@sofiam007 wrote:Hello!

We have got a Connection problems too. We can log in, but users can not register.
I have experienced this problem on many sites.

We hope our  problem solved too soon. Thanks. Smile
What exactly happens when you try to create an account?


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Solved Re: Connection problems

Post by Ape September 15th 2021, 1:26 am

Hello @sofiam007

Please can we have a link to your forum address?

Thank you


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Solved Re: Connection problems

Post by The Godfather September 15th 2021, 9:27 am

Hello,

This problem is caused by a fix that goes online at the end of the afternoon yesterday. Unfortunately, the fix resulted in a bug.

We resolved the issue yesterday with the first reports. If you still reproduce the problem, please give us more information.
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Solved Re: Connection problems

Post by TonnyKamper September 15th 2021, 3:24 pm

@The Godfather wrote:Hello,

This problem is caused by a fix that goes online at the end of the afternoon yesterday. Unfortunately, the fix resulted in a bug.

We resolved the issue yesterday with the first reports. If you still reproduce the problem, please give us more information.

@The Godfather  Can this fix have something to do with my forum being displayed completely deformed when using the domain name whilst it look normal when using the original address? 
I just noticed that today when I got online.. Forum
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Solved Re: Connection problems

Post by The Godfather September 15th 2021, 3:36 pm

Hello,

Thank you for the report. The problem is solved now and it is not linked to this topic. It was an error regarding the access of https://www.nederlandheelt.nl/4-ltr.css.

:rose:
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Solved Re: Connection problems

Post by TonnyKamper September 15th 2021, 3:40 pm

Okay, thank you very much for solving this  @The Godfather  :rose: Yes
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Solved Re: Connection problems

Post by Luzz September 16th 2021, 5:07 pm

Hello @greek-leonidas,

Is it Ok for you regarding your initial question ? The reports which followed were not linked with your connexion problem. As I explained above, you can not use your music player script on the login page anymore, because of an important security update.

If we answered your question, could you please mark the topic as solved ?

Thank you and best regards.
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Solved Re: Connection problems

Post by greek-leonidas September 19th 2021, 10:16 pm

Was the music player......done everything is ok.....sad that music player cant embedded anymore...
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Solved Re: Connection problems

Post by skouliki September 19th 2021, 11:06 pm

Problem solved & topic archived.
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