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Email from forum that I did not send

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Solved Email from forum that I did not send

Post by AngelM May 14th 2022, 4:03 am

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox
Who the problem concerns : All members
When the problem appeared : Today May 13 2022
Forum link : https://marvelousartworks.forumotion.com/

Description of problem

I looked to where this should be and can't figure it out, so hope this is the right place.

Today I got an email from my forum that say it's a newsletter.
Email from forum that I did not send EmailfromWHO-vi

Email from forum that I did not send Emailtrending-vi

I did not send this out as an email or as a push notification, but I got it and at least some of my members got it. My forum really isn't even opened yet. My members from my other forum joined a year ago and no activity was being done by them in this forum. I have no idea how the email that is full of advertisements was sent out. There are only 2 people that were at the forum today. One was me and the other was a member that came in after she got the email and wanted to know what it is.

How and why would this type of email be sent out automatically? Or however it got sent out? Does this forum auto sent things like this? I am really upset about this because it is like a spam email that says it came from my forum.

I looked through my ACP and can't find anything that would have been checked to send out an auto email. I have a free forum so only get 1 newsletter a month, I sure wouldn't waste it on spam.

I hope you can figure this out, because my members are not happy with this spam and neither am I.

This actual forum is here... https://marvelousartworks.forumotion.com/f8-daz-info and I did not send out a push. I didn't even know what I push was until today.

Thanks for your help. And, sorry if this is in the wrong place. I did look for over a half hour of where this should be.

Thanks AngelM


Last edited by AngelM on May 14th 2022, 7:24 am; edited 1 time in total
AngelM
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Solved Re: Email from forum that I did not send

Post by SLGray May 14th 2022, 6:47 am

AP > General > Newsletter > Newsletters "Popular Contents"


Email from forum that I did not send Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
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Solved Re: Email from forum that I did not send

Post by AngelM May 14th 2022, 7:24 am

Thank you!
AngelM
AngelM
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Female Posts : 16
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Solved Re: Email from forum that I did not send

Post by SLGray May 14th 2022, 7:37 am

You're welcome.
Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


Email from forum that I did not send Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
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