The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Unable to send email

5 posters

Go down

Solved Unable to send email

Post by kv1012tiger Thu 1 Jul - 8:37

Unable to send email 2021_048
Unable to send email
How to solve this
Thank you


Last edited by kv1012tiger on Tue 6 Jul - 16:18; edited 1 time in total
kv1012tiger
kv1012tiger
New Member

Male Posts : 19
Reputation : 1
Language : 繁體中文
Location : TAIWAN

http://www.autocad-tw.com/

Back to top Go down

Solved Re: Unable to send email

Post by skouliki Thu 1 Jul - 9:50

hello

did you send newsletters to close together?

skouliki
skouliki
Manager
Manager

Female Posts : 15397
Reputation : 1709
Language : English,Greek
Location : Greece

http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: Unable to send email

Post by kv1012tiger Thu 1 Jul - 10:53

skouliki wrote:hello

did you send newsletters to close together?

Hello
i don't know

Mail can be sent normally before

The following are my previous steps

Thank you
kv1012tiger
kv1012tiger
New Member

Male Posts : 19
Reputation : 1
Language : 繁體中文
Location : TAIWAN

http://www.autocad-tw.com/

Back to top Go down

Solved Re: Unable to send email

Post by SLGray Thu 1 Jul - 22:30

Was this newsletter being sent right now or on a delayed schedule?


Unable to send email Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51568
Reputation : 3525
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Unable to send email

Post by kv1012tiger Fri 2 Jul - 12:56

SLGray wrote:Was this newsletter being sent right now or on a delayed schedule?
Is sent immediately
Thank you
kv1012tiger
kv1012tiger
New Member

Male Posts : 19
Reputation : 1
Language : 繁體中文
Location : TAIWAN

http://www.autocad-tw.com/

Back to top Go down

Solved Re: Unable to send email

Post by Ape Fri 2 Jul - 14:38

when was the last time you sent a news letter ?

it maybe that you have already sent a news letter and it is still pending to be sent.


Unable to send email Left1212Unable to send email Center11Unable to send email Right112
Unable to send email Ape_b110
Unable to send email Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 19450
Reputation : 2011
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Unable to send email

Post by kv1012tiger Mon 5 Jul - 5:51

Ape wrote:when was the last time you sent a news letter ?

it maybe that you have already sent a news letter and it is still pending to be sent.
Hello:
The last normal delivery was June 9th
And recently I couldn’t send mail successfully
The members have not received the letter notification
Thank you
Unable to send email 2021_050
kv1012tiger
kv1012tiger
New Member

Male Posts : 19
Reputation : 1
Language : 繁體中文
Location : TAIWAN

http://www.autocad-tw.com/

Back to top Go down

Solved Re: Unable to send email

Post by brandon_g Mon 5 Jul - 6:10

Hello,
I assume your members have checked their spam folders as well to make sure the e-mail did not end up there?

-Brandon


Unable to send email Brando10
Remember to mark your topic Unable to send email Solved15 when a solution is found.
General Rules | Tips & Tricks | FAQ | Forgot Founder Password?

Unable to send email Scre1476
Team Leader
Review Section Rules | Request A Review | Sticker Points
brandon_g
brandon_g
Manager
Manager

Male Posts : 10113
Reputation : 923
Language : English
Location : USA

https://www.broadcastingduo.com

Back to top Go down

Solved Re: Unable to send email

Post by SLGray Mon 5 Jul - 7:07

Have you tried sending the newsletter again?


Unable to send email Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51568
Reputation : 3525
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Unable to send email

Post by kv1012tiger Mon 5 Jul - 7:33

brandon_g wrote:Hello,
I assume your members have checked their spam folders as well to make sure the e-mail did not end up there?
-Brandon
Because it was not sent successfully
So there is no spam



SLGray wrote:Have you tried sending the newsletter again?
Ok
Test and resend mass mailing later
kv1012tiger
kv1012tiger
New Member

Male Posts : 19
Reputation : 1
Language : 繁體中文
Location : TAIWAN

http://www.autocad-tw.com/

Back to top Go down

Solved Re: Unable to send email

Post by SLGray Mon 5 Jul - 9:21

Wait a minute!  Do you have the premium package?  If yes, before sending the newsletter had you reached the limit on the number of newsletter in a 30 day period?


Unable to send email Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51568
Reputation : 3525
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Unable to send email

Post by kv1012tiger Mon 5 Jul - 13:14

SLGray wrote:Wait a minute!  Do you have the premium package?  If yes, before sending the newsletter had you reached the limit on the number of newsletter in a 30 day period?
Yes, I have a premium plan
Unable to send email 2021_052

I just tried the text format and can send mail normally
It may be that there is an error in the HTML format grammar
I'll test it next time and explain to everyone
Thank you
Unable to send email 2021_051
kv1012tiger
kv1012tiger
New Member

Male Posts : 19
Reputation : 1
Language : 繁體中文
Location : TAIWAN

http://www.autocad-tw.com/

Back to top Go down

Solved Re: Unable to send email

Post by Ape Mon 5 Jul - 15:19

ok I have just tested this and I have sent a New letter to my staff members and it worked fine.
Unable to send email Captu376

Try and clear your browser cache and cookies and try again.

Also note that you must have at least 10 letters as your topic Subject.

If there is still a problem then I will be happy to ask our team to look at this for you.


Unable to send email Left1212Unable to send email Center11Unable to send email Right112
Unable to send email Ape_b110
Unable to send email Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 19450
Reputation : 2011
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Unable to send email

Post by kv1012tiger Tue 6 Jul - 16:17

Ape wrote:ok I have just tested this and I have sent a New letter to my staff members and it worked fine.
Unable to send email Captu376

Try and clear your browser cache and cookies and try again.

Also note that you must have at least 10 letters as your topic Subject.

If there is still a problem then I will be happy to ask our team to look at this for you.
Thank you administrator for your enthusiastic help
The current problem has been solved
It is indeed caused by HTML syntax errors
Now you can send emails in groups normally
Thank you
kv1012tiger
kv1012tiger
New Member

Male Posts : 19
Reputation : 1
Language : 繁體中文
Location : TAIWAN

http://www.autocad-tw.com/

Ape likes this post

Back to top Go down

Solved Re: Unable to send email

Post by Ape Tue 6 Jul - 18:08

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


Unable to send email Left1212Unable to send email Center11Unable to send email Right112
Unable to send email Ape_b110
Unable to send email Ape1010
Ape
Ape
Administrator
Administrator

Male Posts : 19450
Reputation : 2011
Language : fluent in dork / mumbojumbo & English haha

http://chatworld.forumotion.co.uk/

kv1012tiger likes this post

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum