Ads not disabling
4 posters
Page 1 of 1
Ads not disabling
Technical Details
Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox
Who the problem concerns : All members
When the problem appeared : When I purchased the premium package
Forum link : https://nfcsc.forumotion.com
Description of problem
I purchased the premium package and I have tried to disbale the ads. It is telling me that I do not have enough credits? The premium package states that ad disabling is included?Many thanks
Re: Ads not disabling
hello
please read this tutorial https://help.forumotion.com/t155623-disabling-ads-on-your-forum
did you follow the correct steps ?
please read this tutorial https://help.forumotion.com/t155623-disabling-ads-on-your-forum
did you follow the correct steps ?
Re: Ads not disabling
Hello @portsmonkey
When you subscribed to the Premium package, did you modify this line by selecting which disabling of advertisements you wish to have? Each choice increases the price of the package and the default choice is "No".
If you have not selected "for members only" or "for members and guests", it is normal that you continue to have visible ads on the forum.
Best.
When you subscribed to the Premium package, did you modify this line by selecting which disabling of advertisements you wish to have? Each choice increases the price of the package and the default choice is "No".
If you have not selected "for members only" or "for members and guests", it is normal that you continue to have visible ads on the forum.
Best.
The Godfather- Administrator
- Posts : 5345
Reputation : 846
Re: Ads not disabling
Hello @portsmonkey and welcome to the English support forum
When you buy a package You only buy the package not the things listed like ad's removed or domain names.
If you wanted ad's removed you needed to change the settings when you buy the package.
see the video:
Sadly if you have already paid for your package then you will have to pay for more credits to pay for your ad's to be removed as this Don't come in with the package if you have not done it on the first step. Sorry
When you buy a package You only buy the package not the things listed like ad's removed or domain names.
If you wanted ad's removed you needed to change the settings when you buy the package.
see the video:
Sadly if you have already paid for your package then you will have to pay for more credits to pay for your ad's to be removed as this Don't come in with the package if you have not done it on the first step. Sorry
The Godfather likes this post
Similar topics
» Disabling ads on your forum
» I forgot the disabling ads
» Disabling ads for members
» Packages and disabling ads
» Disabling Recaptcha
» I forgot the disabling ads
» Disabling ads for members
» Packages and disabling ads
» Disabling Recaptcha
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum