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Managing Forum Packages

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Solved Managing Forum Packages

Post by Frank_Wx Mon Dec 12 2022, 18:52

Hello!

For the last 3+ years, I purchase enough credits per year to apply the 'Advanced' package across my forum. This year, I want to renew my Advanced package but change it from a per year to per month cadence. However, I'm having trouble figuring out how to do that. It keeps asking me to renew my current package at the per year cost which is not what I want to do. I have enough credits to do the per month advanced package (I have 2,120 credits).

Managing Forum Packages Captur14


Last edited by Frank_Wx on Mon Dec 12 2022, 21:14; edited 1 time in total
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Solved Re: Managing Forum Packages

Post by Razor12345 Mon Dec 12 2022, 19:16

Good evening!

Unfortunately, you cannot pay for a one-month package with credits.

Credits can be used to pay for an annual package.


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Solved Re: Managing Forum Packages

Post by SLGray Mon Dec 12 2022, 19:39



Managing Forum Packages Slgray10

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Solved Re: Managing Forum Packages

Post by Frank_Wx Mon Dec 12 2022, 21:13

Ok thank you
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Solved Re: Managing Forum Packages

Post by SLGray Tue Dec 13 2022, 03:14

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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