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cannot register to formum

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Solved cannot register to formum

Post by Julio Vicente Fri 2 Feb 2024 - 20:35

Technical Details


Forum version : #phpBB3
Position : Guest
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera, Safari, Other
Screenshot of problem : https://thegoblintailor.canadian-forum.com/register?agreed=true&step=2
Who the problem concerns : All members
When the problem appeared : you cannot make a new user registration. when you click on i agree to register a new menber it loops right back to the same page there is no movement foward.
Forum link : https://thegoblintailor.canadian-forum.com/register

Description of problem

you cannot make a new user registration. when you click on i agree to register a new menber it loops right back to the same page there is no movement foward.
Julio Vicente
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Solved Re: cannot register to formum

Post by SLGray Fri 2 Feb 2024 - 20:46

Are you the founder of this forum?


cannot register to formum Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: cannot register to formum

Post by Niko Fri 2 Feb 2024 - 21:04

Coucou,

there is indeed a redirect from the second step of the registration page to the first one Embarassed

cannot register to formum Scree285

  1. Do you have any javascript codes installed?
  2. have you edited your templates?
  3. Have you put the forum is holiday mode?
  4. Have you recently change your forum address?


It seems there is a 302 redirection from /register?agreed=true&step=2 to /register
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Solved Re: cannot register to formum

Post by Ape Fri 2 Feb 2024 - 22:13

Hello @Julio Vicente if you are the founder ?
I would like to know if you have used a code to hide our free ad's ?
If yes then you need to remove this code as it is breaking the TOS and it has funny problems to other pages we use including the new members / registration page.

Right now i see the box for your ad's but the ad's are not showing for me this is why i am asking if you added a code.


cannot register to formum Left1212cannot register to formum Center11cannot register to formum Right112
cannot register to formum Ape_b110
cannot register to formum Ape1010
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Solved Re: cannot register to formum

Post by Niko Sat 3 Feb 2024 - 13:27

@Julio Vicente I realized where the problem comes from Wink

Basically on your registration page there are not checkboxes to let the user confirm they accept the privacy and terms of service. This is what the page is supposed to look like:
cannot register to formum Scree287

As you can see, on your forum you miss the two checkboxes to confirm or not - and so the server redirects you back if you haven't accept the terms on the first step Wink

So, I think you have edited the template General > agreement and removed by mistake those fields Embarassed
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Solved Re: cannot register to formum

Post by SLGray Sat 3 Feb 2024 - 19:26

Niko is correct, there are no boxes to check which should be there.


cannot register to formum Slgray10

When your topic has been solved, ensure you mark the topic solved.
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Solved Re: cannot register to formum

Post by skouliki Fri 9 Feb 2024 - 9:01

if your request is completed or answered, please mark it as Solved.
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Solved Re: cannot register to formum

Post by skouliki Thu 15 Feb 2024 - 7:57

Since we have not received a reply from the author i will mark this as solved
If it is not please pm me to reopen it

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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