Manager Cannot Access All Areas Of Forum

[penny¢]

Technical Details

Forum version : #ModernBB
Position : Founder
Concerned browser(s) : Other
Who the problem concerns : A few members
Forum link : https://thezonegroups.forumotion.com/

Description of problem

We recently promoted a member to Manager; however she cannot access all areas of the forum. We created a group...Manager...added member, updated her permissions, but still cannot access everything. I know this isn't much info, but hopefully one of you has an idea of what I need to change/update. Thanks.

[Niko]

Coucou @penny¢

what exactly she cannot see? do you mean some sub-forums?

Can you provide a screenshot of the permissions you set?

[penny¢]

@Niko She says she cannot see any boards in our "Admin" area except the one we created for her, nor can she access our "Special Events" and "Holiday" boards. My understanding is she can only see the things she could as a regular member. I added some screenshots to my main post above.

[Razor12345]

Good evening!

Please, read our tutorial: Organizing Groups
Pay particular attention to section 2. Advanced group management mode => How do I set group access rights to forum sections?

[Niko]

@Niko She says she cannot see any boards in our "Admin" area except the one we created for her, nor can she access our "Special Events" and "Holiday" boards. My understanding is she can only see the things she could as a regular member. I added some screenshots to my main post above.

Can you share more info on the permissions you set and how you set them?
I mean screenshots, etc.. just to show what you did to give her the permissions. Sometimes it is just a matter of mis-configuration

[skouliki]

hello

can you go to that member's profile in the admin panel and check this field
must be manager

[skouliki]

if your request is complete, please mark it as Solved.

[jucarese]

HI:


You must change your permissions in your personal user profile, as you see it says user, and it must say administrator:

[skouliki]

Since we have not received a reply from the author i will mark this as solved
If it is not please pm me to reopen it

Problem solved & topic archived. Please read our forum rules: ESF General Rules