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Manager Cannot Access All Areas Of Forum

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Solved Manager Cannot Access All Areas Of Forum

Post by penny¢ February 8th 2024, 10:26 pm

Technical Details


Forum version : #ModernBB
Position : Founder
Concerned browser(s) : Other
Who the problem concerns : A few members
Forum link : https://thezonegroups.forumotion.com/

Description of problem

We recently promoted a member to Manager; however she cannot access all areas of the forum. We created a group...Manager...added member, updated her permissions, but still cannot access everything. I know this isn't much info, but hopefully one of you has an idea of what I need to change/update. Thanks.

Manager Cannot Access All Areas Of Forum 02-08-24-Terri-1

Manager Cannot Access All Areas Of Forum 02-08-24-Terri-2

Manager Cannot Access All Areas Of Forum 02-08-24-Terri-3



Last edited by penny¢ on February 8th 2024, 10:31 pm; edited 1 time in total
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Solved Re: Manager Cannot Access All Areas Of Forum

Post by Niko February 8th 2024, 10:30 pm

Coucou @penny¢

what exactly she cannot see? do you mean some sub-forums?

Can you provide a screenshot of the permissions you set?
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Solved Re: Manager Cannot Access All Areas Of Forum

Post by penny¢ February 8th 2024, 10:33 pm

@Niko She says she cannot see any boards in our "Admin" area except the one we created for her, nor can she access our "Special Events" and "Holiday" boards. My understanding is she can only see the things she could as a regular member. I added some screenshots to my main post above.
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Solved Re: Manager Cannot Access All Areas Of Forum

Post by Razor12345 February 8th 2024, 10:56 pm

Good evening!

Please, read our tutorial: Organizing Groups
Pay particular attention to section 2. Advanced group management mode => How do I set group access rights to forum sections?


Manager Cannot Access All Areas Of Forum Screen51
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Solved Re: Manager Cannot Access All Areas Of Forum

Post by Niko February 8th 2024, 11:15 pm

penny¢ wrote:@Niko She says she cannot see any boards in our "Admin" area except the one we created for her, nor can she access our "Special Events" and "Holiday" boards. My understanding is she can only see the things she could as a regular member. I added some screenshots to my main post above.

Can you share more info on the permissions you set and how you set them?
I mean screenshots, etc.. just to show what you did to give her the permissions. Sometimes it is just a matter of mis-configuration Neutral Manager Cannot Access All Areas Of Forum Whistle
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Solved Re: Manager Cannot Access All Areas Of Forum

Post by skouliki February 9th 2024, 9:07 am

hello

can you go to that member's profile in the admin panel and check this field
must be manager
Manager Cannot Access All Areas Of Forum Scre2910


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Solved Re: Manager Cannot Access All Areas Of Forum

Post by skouliki February 15th 2024, 7:58 am

if your request is complete, please mark it as Solved.
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Solved Re: Manager Cannot Access All Areas Of Forum

Post by jucarese February 15th 2024, 11:02 am

HI:
Manager Cannot Access All Areas Of Forum 02-08-24-Terri-2

You must change your permissions in your personal user profile, as you see it says user, and it must say administrator:
Manager Cannot Access All Areas Of Forum Admin10

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Solved Re: Manager Cannot Access All Areas Of Forum

Post by skouliki February 23rd 2024, 7:40 am

Since we have not received a reply from the author i will mark this as solved
If it is not please pm me to reopen it

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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