Registration problem?

by Poul David May 8th 2024, 9:07 am

Registration problem with a new member!

- A possible new member, but a correct email will not be accepted by the forum motion system!

- What could be the possible cause of this problem?

- Sincerely, Paul

by Jucarese May 8th 2024, 10:21 am

Hi,Even if the email is correct, it may be an email that is on the forummotion spam lists.
Then send a private message to a staff with that problem and the email address so they can review it, and they will give you an answer to the problem.

by **Ape** May 8th 2024, 3:21 pm

Hi @Poul David Please PM me the Email address the member is trying to use also post the warning this member gets when they try to make the account.

As jucarese has said the email address maybe on our black list if that is the case we can add it to our white list.

Regards.

Ape.

by Poul David May 8th 2024, 6:54 pm

jucarese wrote:Hi,Even if the email is correct, it may be an email that is on the forummotion spam lists.
Then send a private message to a staff with that problem and the email address so they can review it, and they will give you an answer to the problem.

I have sent an email to Ape!

by **Ape** May 8th 2024, 6:58 pm

Your PM has been received with thanks.

Please read our forum rules: ESF General Rules

by **Ape** May 10th 2024, 6:34 pm

Hello @Poul David the good news is our team has put the Email address you gave me on our whitelist.

Please Email / contact them and ask them to try again now.
make sure they clear the browser first before trying.

Regards.

Ape.

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