External domain issue: it doesn't work without "www".
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External domain issue: it doesn't work without "www".
Hello,
I bought a domain name via Namecheap.
The problem is that my site link only works with "www."
I want it to also work without "www." because I need to verify it with Google tools.
I contacted Namecheap support, and they told me the issue comes from the forum.
https://www.uaewadhaefa.com/ works
https://uaewadhaefa.com/ does not work
I bought a domain name via Namecheap.
The problem is that my site link only works with "www."
I want it to also work without "www." because I need to verify it with Google tools.
I contacted Namecheap support, and they told me the issue comes from the forum.
https://www.uaewadhaefa.com/ works
https://uaewadhaefa.com/ does not work
Re: External domain issue: it doesn't work without "www".
So you followed this tutorial: https://help.forumotion.com/t7021-cname-redirect-an-extern-domain-name-that-you-own-to-your-board ?
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Re: External domain issue: it doesn't work without "www".
I think you did not read my problem well
I know very well how to link domain to my forum
The problem for me is that the forum does not work if it is in this form https://uaewadhaefa.com/
I know very well how to link domain to my forum
The problem for me is that the forum does not work if it is in this form https://uaewadhaefa.com/
Re: External domain issue: it doesn't work without "www".
Hello @sohab
As I answered you this morning on the French support, for a similar question, Forumotion does not host the root domain (uaewadhaefa.com) for external domains, but only the subdomains like www.uaewadhaefa.com or forum.uaewadhaefa.com.
So you have to make a 301 redirection from uaewadhaefa.com to www.uaewadhaefa.com by your registrar, in the Administration panel of your domain there.
Best regards
As I answered you this morning on the French support, for a similar question, Forumotion does not host the root domain (uaewadhaefa.com) for external domains, but only the subdomains like www.uaewadhaefa.com or forum.uaewadhaefa.com.
So you have to make a 301 redirection from uaewadhaefa.com to www.uaewadhaefa.com by your registrar, in the Administration panel of your domain there.
Best regards
Ape and SLGray like this post
Re: External domain issue: it doesn't work without "www".
Please in the future do not open similar topics on different support forums.
Problem solved & topic archived.
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