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External domain issue: it doesn't work without "www".

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Solved External domain issue: it doesn't work without "www".

Post by sohab October 21st 2024, 3:48 am

Hello,
I bought a domain name via Namecheap.

The problem is that my site link only works with "www."
I want it to also work without "www." because I need to verify it with Google tools.

I contacted Namecheap support, and they told me the issue comes from the forum.

https://www.uaewadhaefa.com/ works
https://uaewadhaefa.com/ does not work

External domain issue: it doesn't work without "www". Captur19
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Solved Re: External domain issue: it doesn't work without "www".

Post by SLGray October 21st 2024, 5:37 am



External domain issue: it doesn't work without "www". Slgray10

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Solved Re: External domain issue: it doesn't work without "www".

Post by sohab October 21st 2024, 6:45 am

I think you did not read my problem well
I know very well how to link domain to my forum
The problem for me is that the forum does not work if it is in this form https://uaewadhaefa.com/
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Solved Re: External domain issue: it doesn't work without "www".

Post by Luzz October 21st 2024, 10:25 am

Hello @sohab Smile

As I answered you this morning on the French support, for a similar question, Forumotion does not host the root domain (uaewadhaefa.com) for external domains, but only the subdomains like www.uaewadhaefa.com or forum.uaewadhaefa.com.

So you have to make a 301 redirection from uaewadhaefa.com to www.uaewadhaefa.com by your registrar, in the Administration panel of your domain there.

Best regards
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Solved Re: External domain issue: it doesn't work without "www".

Post by sohab October 22nd 2024, 12:34 am

resolu
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Solved Re: External domain issue: it doesn't work without "www".

Post by SLGray October 22nd 2024, 2:36 am

Please in the future do not open similar topics on different support forums. 
Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


External domain issue: it doesn't work without "www". Slgray10

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