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My forum's icons disappear and others

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In progress My forum's icons disappear and others

Post by junsei99 July 7th 2013, 5:54 am

Hi There,
My forum was registered when there was Chinese support. Now they were gone for no reason.
My question is 
1. if I register a new forum here, is there any support can be used to move all my old posts over to the new forum?
2. when trying to post or reply in my current forum, there is no any icons(eg. smile, link, text, code...etc.) to be used. They used to be there, but now they are gone for no reason. Is there any way I can get them back?

Thanks in advance.
Junsei99
Here's one example that shows the problem: http://loveyutaka.niceboard.org/post?f=3&mode=newtopic
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In progress Re: My forum's icons disappear and others

Post by Derri July 7th 2013, 6:58 am

To answer your first question, no sorry, this isn't possible. 

As for your second question since you're on PHPBB2 did you update the templates in your forum? 

See this thread for details: https://help.forumotion.com/t124616-new-editor-for-forumotion-forums#835695
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In progress Re: My forum's icons disappear and others

Post by junsei99 July 7th 2013, 4:10 pm

Perhaps it's because of the different version of the Chinese forum that I can't find the code you mentioned. But still thanks for your help.
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In progress Re: My forum's icons disappear and others

Post by Sanket July 7th 2013, 7:25 pm

Solved?
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In progress Re: My forum's icons disappear and others

Post by junsei99 July 7th 2013, 10:04 pm

nope, sorry.
I couldn't find the Templates > Profil > posting_body : 
and others
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In progress Re: My forum's icons disappear and others

Post by SLGray July 7th 2013, 11:25 pm

There is a mistype, it should be this:

Administration Panel > Display > Templates > Post & Message > Posting_Body


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In progress Re: My forum's icons disappear and others

Post by junsei99 July 8th 2013, 5:21 am

Hi, Thanks for your help. 
I've found the "Posting_Body" and the "Profile_add_body " 
and have changed or removed the codes accordingly. But the problem is still unsolved. 
Maybe I should send someone a PM and give the person the code I have at hand and let the person to see what goes wrong there? (I supposed that you don't read Chinese so it'll be a bit difficult for you to take a look directly in my admin panel).
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In progress Re: My forum's icons disappear and others

Post by SLGray July 8th 2013, 5:32 am

Do you have any JavaScripts? If you do, turn off JavaScript Management.


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In progress Re: My forum's icons disappear and others

Post by junsei99 July 8th 2013, 6:54 am

I don't know whether I have JavaScripts and how to turn it off. Show me a more specific way please.
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In progress Re: My forum's icons disappear and others

Post by Sanket July 8th 2013, 10:14 am

Modules>Javascripts codes management
There you can disable it.
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In progress Re: My forum's icons disappear and others

Post by Derri July 8th 2013, 10:15 am

junsei99 wrote:I don't know whether I have JavaScripts and how to turn it off. Show me a more specific way please.

ACP --> Modules --> HTML & JavaScript --> JavaScript Management 

Check, although if you haven't heard of it then you probably won't have any but you should check anyway.
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In progress Re: My forum's icons disappear and others

Post by junsei99 July 8th 2013, 3:46 pm

It turned out that I don't have any javascript
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In progress Re: My forum's icons disappear and others

Post by Sanket July 8th 2013, 6:31 pm

Have you deleted the modified templates & reverted back to the default templates?
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In progress Re: My forum's icons disappear and others

Post by junsei99 July 9th 2013, 1:33 am

Sanket wrote:Have you deleted the modified templates & reverted back to the default templates?

 Nope. Should I do this?
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In progress Re: My forum's icons disappear and others

Post by SLGray July 9th 2013, 5:28 am

junsei99 wrote:
Sanket wrote:Have you deleted the modified templates & reverted back to the default templates?

 Nope. Should I do this?
Try it and see if it fixes the issue.


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