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In progress Auto Log out

Post by Kirbs on Fri Jun 05, 2015 5:09 am

It's been happen for a while now but this time it pissed me off so bad which is why im now here Q_Q... Every time I go to EVERY forumotion forum, be it mine or other's or even this forum after 2-3 minutes I get logged out and it asks me to log in again, sometimes it shows me the message which says "season expired" or something like that and sometimes it just logs me out without any previous warnings.. It's starting to get really annoying so I was wondering if there's a way to fix it

Thanks in advance!

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In progress Re: Auto Log out

Post by Sir. Mayo on Fri Jun 05, 2015 8:19 am

Here are a few things to try:

-Clear your browser cache
-Check for browser updates
-Try a different browser

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In progress Re: Auto Log out

Post by Kirbs on Fri Jun 05, 2015 6:51 pm

Done all three steps and the problem still happens, in every browser and even after clearing cache :/

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In progress Re: Auto Log out

Post by Mr.Arsenal on Fri Jun 05, 2015 7:05 pm

are u use in a dongle for u internet ? I had a dongle be for and I got it all the time to. login me out.

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In progress Re: Auto Log out

Post by SLGray on Fri Jun 05, 2015 7:29 pm

When you are being logged out, are you exactly doing something? I mean browsering pages, reading topics, posting a reply or a new topic, etc.


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In progress Re: Auto Log out

Post by Kirbs on Fri Jun 05, 2015 8:08 pm

@SLGray: Happens with all what you've listed, anything I do, as soon as i go to another topic, another page, etc I get logged out and it asks me to log back in..
@Mr.Arsenal: I have no idea what's that sorry Sad

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In progress Re: Auto Log out

Post by SLGray on Fri Jun 05, 2015 8:15 pm

Does this happen on other forums not hosted by Forumotion? It sounds like it is something on your end.


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In progress Re: Auto Log out

Post by Kirbs on Fri Jun 05, 2015 8:32 pm

Yeah it does happen to every single forum/website I go to.. ;o

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In progress Re: Auto Log out

Post by SLGray on Fri Jun 05, 2015 8:39 pm

Well then it is an issue on your side.


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In progress Re: Auto Log out

Post by Kirbs on Fri Jun 05, 2015 8:44 pm

Any idea/suggestions to fix it?

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In progress Re: Auto Log out

Post by tugatech on Fri Jun 05, 2015 10:03 pm

Check if the cookies are enable in your browser...
Also, try use another browser for a few hours and see if also happend there... If does, its a problem in the website.
If not, is a problem in your browser. Smile

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In progress Re: Auto Log out

Post by Kirbs on Fri Jun 05, 2015 10:54 pm

Cookies are enabled, cleared cache a couple of times... Used a lot of different browsers and even downloaded new ones.. The problem still happens at every website and/or forum :/ I understand this is no longer an issue related to forumotion forums but I would deeply appreciate it if you guys could help me out with fixing it

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In progress Re: Auto Log out

Post by Kirbs on Mon Jun 08, 2015 12:48 am

Bump, I've tried to log on forums with my other laptop.. it works perfectly fine it's just that laptop :/ any suggestions please?

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In progress Re: Auto Log out

Post by brandon_g on Mon Jun 08, 2015 2:47 am

Try from an incongito tab. This means it.will not remmeber any possible cookies stored before it was open, likewise it remmeber any cookies stored after its closed. This is a good way to see its a cookie issue.

-Brandon

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In progress Re: Auto Log out

Post by Kirbs on Mon Jun 08, 2015 2:56 am

Nope still not working :/

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In progress Re: Auto Log out

Post by brandon_g on Mon Jun 08, 2015 3:33 am

Weird... So with this 1 laptop it has always done this since you started using forumotion or did it start happening at a particular time?


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In progress Re: Auto Log out

Post by Kirbs on Mon Jun 08, 2015 4:22 am

It only started happening recently.. like maybe 3-2 weeks ago

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In progress Re: Auto Log out

Post by SLGray on Mon Jun 08, 2015 4:42 am

Well if it is only happening with only one laptop, then it sounds like an issue with that laptop.


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In progress Re: Auto Log out

Post by brandon_g on Mon Jun 08, 2015 4:49 am

Have you made any changes to the forum in those 2-3 weeks?


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In progress Re: Auto Log out

Post by SLGray on Mon Jun 08, 2015 4:51 am

If it was the forum, both laptops would have the same issue.


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In progress Re: Auto Log out

Post by Kirbs on Mon Jun 08, 2015 4:56 am

@SLGray Indeed mate
@brandon_g Yeah, like a lot xD

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In progress Re: Auto Log out

Post by SLGray on Mon Jun 08, 2015 5:04 am

Do the two laptops have different browsers?


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In progress Re: Auto Log out

Post by Kirbs on Mon Jun 08, 2015 5:17 am

Nope, they're both the same kind, same operating system, same browsers, everything is the same except the size, the one i'm currently on is a little smaller

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In progress Re: Auto Log out

Post by brandon_g on Mon Jun 08, 2015 8:15 pm

Well any changes with any scripts? Because although the script may not cause any issues with the site itself, it may aggravate that laptop and your laptop may mess up with it. I would try searching through your scripts and see.


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In progress Re: Auto Log out

Post by JScript on Mon Jun 08, 2015 8:27 pm

@Kirbs wrote:Nope, they're both the same kind, same operating system, same browsers, everything is the same except the size, the one i'm currently on is a little smaller
Hello!
I've been following the progress of this topic and now I want, if you could, answer the following questions:

1- What is the Operating System?
2- What is the browser where the problem started? Including the complements added in the browser;
3- What is the way that you have access to internet, is using cable or wireless?
4- Do you share the internet with someone else?
5- What is the antivirus program do you use?

As a last resort, you would like to have a remote access connection using a program for this, such as TeamViewer?

Thanks for the answers,

JS

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In progress Re: Auto Log out

Post by Kirbs on Mon Jun 08, 2015 9:42 pm

1-What is the Operating System?
64-bit Operating system on both laptops

2-What is the browser where the problem started? Including the complements added in thebrowser;
Well it started in google chrome, more like first discovered there and when i tried the other browsers they all had the same problem

3-What is the way that you have access to internet, is using cable or wireless?
Wireless

4-Do you share the internet with someone else?
I share my internet with one other laptop (which makes them three laptops in the house), two PC's, four Samsung devices(Galaxy Grand 2, Note 4, Note 3, Galaxy Tab) and three Iphones (Iphone 4S, Iphone 5S gold, Iphone 5S black)

5-What is the antivirus program do you use?
Don't use any anti-virus programs on both laptops

Also i'd be glad to use Teamview with you anytime you want, i'll send you my info in a PM so you will be able to connect

Thanks!

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In progress Re: Auto Log out

Post by JScript on Mon Jun 08, 2015 9:46 pm

@Kirbs wrote:Also i'd be glad to use Teamview with you anytime you want, i'll send you my info in a PM so you will be able to connect
Ok, I'm waiting for the PM, I use the version 10!

JS

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In progress Re: Auto Log out

Post by Kirbs on Tue Jun 09, 2015 12:02 am

Team viewer 10 won't be downloaded for some reason it's giving me an error while installing :/are there any other ways?

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In progress Re: Auto Log out

Post by SLGray on Tue Jun 09, 2015 12:11 am

Since you will be handling this off the support forum, I will locked this topic. Please use pm's if you still need help from JScript. If the issue is determined to be on the forum, not on your side, please open a new topic.


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