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My administration panel disappeared

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Solved My administration panel disappeared

Post by Nalence on December 14th 2015, 2:34 pm

Hello, I really don't know how to name this since I've a several problems. Yesterday was everything fine but today one of my admins log in they first noticed some posts disappeared, in members connected during last 99 hours shows just five users which is strange since yesterday half of my users was online. That is not such big problem the big problem is that my admins can not access administration panel, nor member list who just admins can see, and I as a founder cannot enter in my account at all. Can anyone help me with this?


Last edited by Nalence on December 16th 2015, 10:27 pm; edited 1 time in total

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Solved Re: My administration panel disappeared

Post by Leviosa on December 14th 2015, 2:36 pm

Hello dear @Nalence

Could you please give me the url of your forum ?

Thanks in advance

Regards

Buttercup


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Solved Re: My administration panel disappeared

Post by Nalence on December 14th 2015, 2:41 pm


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Solved Re: My administration panel disappeared

Post by Leviosa on December 14th 2015, 2:50 pm

Hello

Are you sure we were connected with the founder account? Because we managed to see the admin panel link:



Could you please send me a private message with the foundation email and the link of this topic ?

Thanks for your help

Regards
Buttercup


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Solved Re: My administration panel disappeared

Post by Nalence on December 14th 2015, 2:57 pm

The problem is I cannot log in in my forum with my founder account at all. Sure I will send you PM with the email.

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Solved Re: My administration panel disappeared

Post by Leviosa on December 14th 2015, 2:59 pm

I am waiting for your message Smile


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Solved Re: My administration panel disappeared

Post by SLGray on December 14th 2015, 7:51 pm

Since Buttercup is gone for the day, please send me the information.


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Solved Re: My administration panel disappeared

Post by Nalence on December 14th 2015, 8:07 pm

Hey, we did talk and I send her email which apparently isn't the one I made forum with, and since I cannot remember the one I use, so I'm waiting to hear from her and see if there is another way.

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Solved Re: My administration panel disappeared

Post by SLGray on December 14th 2015, 8:09 pm

Send me a list of all email addresses you could have used to create the forum.

Buttercup will not be back until tomorrow.


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Solved Re: My administration panel disappeared

Post by Nalence on December 14th 2015, 8:19 pm

ok I will send you pm right away.

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Solved Re: My administration panel disappeared

Post by SLGray on December 14th 2015, 9:10 pm

Thanks.

A request has been sent.

Please let us know when the issue is solved.


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Solved Re: My administration panel disappeared

Post by Nalence on December 16th 2015, 5:20 pm

Well, I'm still waiting for a new password, but when I got it I'll surely let you know if issue is solved.

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Solved Re: My administration panel disappeared

Post by brandon_g on December 16th 2015, 5:24 pm

Hello,

You still havent recieved an email yet? Have you tried checkincc your spam and junk folders?

-Brandon


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Solved Re: My administration panel disappeared

Post by Nalence on December 16th 2015, 5:26 pm

Oh, yes! And nothing I'm refreshing it in every five minutes.

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Solved Re: My administration panel disappeared

Post by SLGray on December 16th 2015, 8:23 pm

I am sending you a pm.


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Solved Re: My administration panel disappeared

Post by Nalence on December 16th 2015, 10:27 pm

This is solved now Smile And thank you SLGray for everything Smile

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Solved Re: My administration panel disappeared

Post by brandon_g on December 16th 2015, 11:31 pm

Topic solved and archived ~ brandon_g


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