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ads cover login

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Solved ads cover login

Post by khaat lupin on August 26th 2016, 5:37 am

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome
Who the problem concerns : A few members
When the problem appeared : over the last few days
Forum link : http://www.pottersarmy.net

Description of problem

Hi!
Hey, we've bought the "ad free for members" feature, but our members need to log in first before the ads are eliminated. The price for cost free for members and guests is, at least for now, a bit cost prohibitive for us. However, over the last few days, we've gotten members who have reported problems with ads covering the login and making it impossible for them to log in. Sometimes it is relieved by multiple refreshes, but I had the same issue myself one day last week where an ad that looked like it was at least 2 1/2 x 2 1/2 square was covering the log in. Is there a way to make sure the ads are banner size that actually fit the boards so members/guests can log in? Thanks!

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Solved Re: ads cover login

Post by TamDonCo on August 26th 2016, 6:02 am

especially Iphone, the screen shot

how can member login ?

Can we move login up or down or left or right ?




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Solved Re: ads cover login

Post by lilacbev on August 26th 2016, 9:38 am

I have a member who is having this problem too

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Solved Re: ads cover login

Post by Leviosa on August 26th 2016, 11:38 am

Hello,

I need a few information to get rid of this problem.
First : your location (country)
Then I'll need the link of the banner don't click on it, smply do a right click and copy the link and finally i will nee the code again right click beside the banner and inspect the element, now copy the highlighted code and paste it here. Also I need to know if it happens on the mobile version or deskstop.


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Solved Re: ads cover login

Post by TamDonCo on August 26th 2016, 2:18 pm

It happened to my member in the USA. She uses Iphone and Classic version

Code:
https://a2g-secure.com/?a=25663&c=101731&s1=&s2=0ecQVSpBvj2jRVHKRofScA&s3=as~b-B3Kp5_kg0KBm50YTAuMRDOAhpSCAEQARoWMGVjUVZTcEJ2ajJqUlZIS1JvZlNjQSDRpslfKL_IAToCQ0FA2AVIWmoGEAkYASA0eM0GggEWQjk3RkNQMWFTOC1BZnpvV1ExZ2JBUQ



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Solved Re: ads cover login

Post by TamDonCo on August 26th 2016, 3:03 pm

It happens to all Iphone, Ipad, Ipod ... basicly Safari , I guess

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Solved Re: ads cover login

Post by Leviosa on August 26th 2016, 4:03 pm

So in mobile version ?


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Solved Re: ads cover login

Post by TamDonCo on August 26th 2016, 4:22 pm

@Leviosa wrote:So in mobile version ?

classic version in mobile device

I have a screen shot up there

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Solved Re: ads cover login

Post by khaat lupin on August 26th 2016, 8:29 pm

It happened to me once on my laptop, and i was using firefox as a browser. however most of our users are getting it with the mobile version. Some were iphones. I don't know if any were androids. I can't check it on mine b/c when i bring up my forum on my phone, its unreadable. All the text is completely flush right with words going downward, in one vertical column, so i've given up using the mobile version.

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Solved Re: ads cover login

Post by SLGray on August 26th 2016, 9:08 pm

Everyone who is having this issue, please give the information that Leviosa requested: http://help.forumotion.com/t148159-ads-cover-login#1023521 .


Last edited by SLGray on August 26th 2016, 10:45 pm; edited 1 time in total


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Solved Re: ads cover login

Post by khaat lupin on August 26th 2016, 9:12 pm

my bad. i posted it in the wrong section. *apologizes*

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Solved Re: ads cover login

Post by SLGray on August 26th 2016, 9:22 pm

It is ok.


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Solved Re: ads cover login

Post by skouliki on August 26th 2016, 9:47 pm

@TamDonCo wrote:
@Leviosa wrote:So in mobile version ?

classic version in mobile device

I have a screen shot up there

same thing to my forum
greece /ipad/classic version/same ad link below
http://keeponblogging.forumotion.com
Code:
https://a2g-secure.com/?a=25663&c=67&s1=&s2=4P66LfZ9Vk8SDn6I0Dr12w&s3=as~tP_21tqR6EwKBm50YTAuMRCwAhpSCAEQARoWNFA2NkxmWjlWazhTRG42STBEcjEydyDRpslfKL_IAToCR1JA2AVIWmoGEAkYASA0eM0GggEWWTJqN3ZGY3oyaklBdmNheWNMYlh3dw



Last edited by skouliki on August 28th 2016, 11:31 am; edited 1 time in total

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Solved Re: ads cover login

Post by Toshiro Hitsugaya on August 26th 2016, 9:58 pm

I'm going through the dame problem on my forum as well, in Safari. I can't see the advert on Firefox as yet, but I should imagine that it may well appear in time. I realise that this topic is being moved, but does anyone know of a solution yet, please?

Here is a link to my forum: http://buildingbonds.forumotion.co.uk/forum.

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Solved Re: ads cover login

Post by SLGray on August 26th 2016, 10:46 pm

To help solve this issue, please give the requested information that Leviosa asked for: http://help.forumotion.com/t148159-ads-cover-login#1023521 .

I have moved this topic back here since it does deal with the log in.


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Solved Re: ads cover login

Post by TamDonCo on August 26th 2016, 11:55 pm

Update

it happens to Registration too, ads cover registration screen

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Solved Re: ads cover login

Post by Toshiro Hitsugaya on August 27th 2016, 4:55 am

I am in the United Kingdom.

The banner address is: https://duzt6rhr7wo8p.cloudfront.net/67703/64437

The code in the Inspect Element section:

Code:
<iframe src="http://tpc.googlesyndication.com/safeframe/1-0-4/html/container.html" style="visibility: hidden; display: none;"></iframe>

#document
<!DOCTYPE html>

<iframe src="https://b.a2gw.com/banner?dfp=200430417&amp;cw=728&amp;ch=90&amp;_cb=764101435" width="728" height="90" style="border: 0;" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"></iframe>

<html><head>
    <link rel="icon" href="data:;base64,iVBORw0KGgo=">
  </head>
  <body style="margin: 0" marginwidth="0" marginheight="0">
    <a href="https://a2g-secure.com/?a=25663&amp;c=163&amp;s1=&amp;s2=2CELpOul6eezjojTP0hAZA&amp;s3=as~yjwSF1YJJS8KBm50YTAuMRD0AxpTCAEQARoWMkNFTHBPdWw2ZWV6am9qVFAwaEFaQSDRpslfKL_IAToCR0JA2AVIWmoHEAEYAyDZBHjNBoIBFjdrdDFJdm9YVnFYZDdyUi1uaGxESlE" target="_blank">
      <img src="https://duzt6rhr7wo8p.cloudfront.net/67703/64437">
    </a>
 

</body></html>

</iframe>​

I hope this is the right information that you need. I have only been able to try on Safari, but the way the advert is spread across sounds exactly like the others described in this topic, so I wouldn't be surprised if it's affects mobiles as well.

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Solved Re: ads cover login

Post by lilacbev on August 27th 2016, 8:45 am

I can't give the information requested. It is one of my members who is having the issue and I can't get in contact with her.

She can't log on so managed to PM me as a guest but I can't message her back

What should I do?

Edit.

I have managed to get this information. Is this what you are looking for?

https://a2g-secure.com/?a=25663&c=160092&s1=&s2=f3Myn2XvJpaa48INGPUdDQ&s3=as~FLWGrkFY01YKBm50YTAuMRDzCBpVCAEQARoWZjNNeW4yWHZKcGFhNDhJTkdQVWREUSDRpslfKL_IAToCSUVA2AVIWmoJCAEQCxgDINkEeM0GggEWSmIxa21DMmprVF91R3NyM29aZ1JFQQ

I am in the UK, the member is in Ireland.

She is using classic on an Ipad


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Solved Re: ads cover login

Post by SB on August 28th 2016, 7:07 am

The only thing that I can suggest to people until this is fixed is to download another browser such as Firefox, etc. and install an Ad Block on it. Then the ads don't show up and people can log in.

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Solved Re: ads cover login

Post by Hi-Fi 4 Sale on August 29th 2016, 8:06 pm

Hi Team,

Our site (www.hifi4sale.net) also has the same issue. Received complaints from a few users with the ads blocking the login fields.


The example above impacts iOS mobile users. Our site is programmed to turn off the mobile site (which has different considerations to go with it).

It probably has to do with the Google responsive ad format that automatically adapts the width and serves a more square ad, affecting the padding below.

Many thanks,


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Solved Re: ads cover login

Post by TamDonCo on August 30th 2016, 3:27 pm

still no hope ?

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Solved Re: ads cover login

Post by APE on August 30th 2016, 3:30 pm

We are looking in to this and we have asked our team to get this fixed some news will be gave when there is news from our Ad's providers.





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Solved Re: ads cover login

Post by Canon on August 30th 2016, 9:13 pm

Same here on Android device and aware of 2 people on Ipads having same issue, can't get the ad address or the code as on mobile device using the classic version, I've attached a screenshot

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Solved Re: ads cover login

Post by APE on August 31st 2016, 12:07 am

Please make sure you tell us what part of the world you are in and your browser is and a link to your forum @Canon





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Solved Re: ads cover login

Post by troyeccles on August 31st 2016, 1:42 am

Hi,

www.bellsareringing.forumotion.com
phpBB3

Happening for users in the UK and for myself in Australia.
Seems to be on mobile devices (ios). Doesn't appear to be a problem for android or PC's.

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Solved Re: ads cover login

Post by TamDonCo on August 31st 2016, 2:36 pm

Yes, Safari on iOS only

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Solved Re: ads cover login

Post by Fish1969 on August 31st 2016, 5:58 pm

it happens since a couple of days to one user (at least ONE had told me about it)

http://www.der-lustige-modellbauer.com/
phpBB3
Germany
mobile version
Ipad
it covers complete the log-in-field, it is not possible to use it

I asked him to give me the link or a screenshot

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Solved Re: ads cover login

Post by medsed on September 1st 2016, 4:20 am

I have a small forum but it is very important to the users...I am the forum "owner". I am not computer savvy in the least. I cannot get into my forum because of this.....please tell me in very simple terms what I need to do. I use an iPad to access my forum

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Solved Re: ads cover login

Post by TamDonCo on September 1st 2016, 4:41 am

@medsed wrote:I have a small forum but it is very important to the users...I am the forum "owner". I am not computer savvy in the least. I cannot get into my forum because of this.....please tell me in very simple terms what I need to do. I use an iPad to access my forum

switch to mobile version to login and switch back to classic version

work for me

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Solved Re: ads cover login

Post by medsed on September 1st 2016, 5:36 am

Thanks!

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