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NEW REGISTATIONS

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In progress NEW REGISTATIONS

Post by angels77 on October 24th 2016, 9:33 pm

For several weeks anyone has been able to join our forum without admins approval , no 2nd approve or onot email has been recieved new members just appearing on forum....how can this be stopped please
http://morethanchessagame.forumotion.com/

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In progress Re: NEW REGISTATIONS

Post by Draxion on October 24th 2016, 11:34 pm

Hi there,

What registration requirements option did you enable? Admin Panel --> Users and Usergroups --> User Options --> New Accounts Activation

Regards.

EDIT: Okay, I tested it and registered myself but they are registered by email verification.

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In progress Re: NEW REGISTATIONS

Post by angels77 on October 24th 2016, 11:43 pm

we have not enabled or disabled ANYTHING...all was ok untill about 3 weeks ag.... prior to that we received 2 emails per new registraation.1 to advice , 2nd to allow membership .... since ...just the one and automatic membership.......................as explained in first message

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In progress Re: NEW REGISTATIONS

Post by Draxion on October 24th 2016, 11:44 pm

What option did you want?

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In progress Re: NEW REGISTATIONS

Post by angels77 on October 24th 2016, 11:48 pm

as it was since we began forum.....................as it was untill this @@s up we are not responsible for...please Sad

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In progress Re: NEW REGISTATIONS

Post by Draxion on October 24th 2016, 11:49 pm

Okay, take it easy. I am only trying to help. I understand it's frustrating. What was the option you had before, or what happened after someone registered?

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In progress Re: NEW REGISTATIONS

Post by angels77 on October 25th 2016, 12:03 am

what part of my messages dont you understand ? always 2 emails from you to advice of new register applicant 2nd for us to allow or ignore ,,,,then any tom [Language] or wally automatically accepted without admin knowing ... we/ admin did not cause that......we would no know how even if retarded enough to want to... were not that dumb or savey Crying or Very sad

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In progress Re: NEW REGISTATIONS

Post by Draxion on October 25th 2016, 12:07 am

I am not saying you are dumb, never even thought of it. And I am sorry if I sound like I don't understand your messages, but what you are explaining sounds like the 'admin' option. What option do you have active now?

Admin Panel --> Users and Usergroups --> User Options --> New Accounts Activation

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In progress Re: NEW REGISTATIONS

Post by angels77 on October 25th 2016, 12:17 am

we haven't touched anything , screw up not this end, thanks for at least bothering to respond to oor plea... likely whoever screwed will fix it , sooner or later ...... wont be done at this end . i am admin and don go ino dark places like General
Display
Users & Groups
Modules
Misc.......other than newsletter unless forced Evil or Very Mad .... sweet dreams Hello

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In progress Re: NEW REGISTATIONS

Post by Draxion on October 25th 2016, 12:51 am

Enable the option "admin" and that should fix your issue. Have a good day!

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In progress Re: NEW REGISTATIONS

Post by brandon_g on October 25th 2016, 3:35 am

@angels77 wrote:what part of my messages dont you understand ? always 2 emails from you to advice of new register applicant 2nd for us to allow or ignore ,,,,then any tom [Language] or wally automatically accepted without admin knowing ... we/ admin did not cause that......we would no know how even if retarded enough to want to... were not that dumb or savey Crying or Very sad

@angels77 wrote:we haven't touched anything , screw up not this end, thanks for at least bothering to respond to oor plea... likely whoever screwed will fix it , sooner or later ...... wont be done at this end . i am admin and don go ino dark places like General
Display
Users & Groups
Modules
Misc.......other than newsletter unless forced Evil or Very Mad .... sweet dreams Hello

Please calm down and take an easy, Draxion is only trying to help.

As for how this happened, it was probably caused by an issue with an update. As Leviosa explained in this topic: http://help.forumotion.com/t148530-change-to-admin-panel-settings-help

@Leviosa wrote:Hello,

Thank you for reporting this problem. After verification, it turns out, in fact it comes from our end.

In fact, it is a mistake in the execution of a script intended to update the value of these fields on some forums with spams that caused this problem !
This had the side effect the passage of the option to enable users to "administrator" or "Automatic" to "members" on some forums!

Unfortunately it is impossible for us to recover the initial value of this field. Nevertheless the forum administrator is free to change this option again depending on what he wants.

Sorry for the mistake and the inconvenience !


All you have to do is simply change it back to 'admin' and the issue will be resolved.

-Brandon



Remember to mark your topic when a solution is found.

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In progress Re: NEW REGISTATIONS

Post by angels77 on October 25th 2016, 10:58 am

who disabled it.... your end

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In progress Re: NEW REGISTATIONS

Post by brandon_g on October 25th 2016, 6:01 pm

As I explained in my post above yours and even quoted Leviosa our pro admin who explains that this was caused by mistake by an update to a code that was performed a few weeks back serverside.

All you have to do is re tick the option back to 'admin' in ACP (admin panel)-->User & groups--> User options-->New account Activation-->Tick to 'admin' and save.

This will resolve your issue and make it so only admins on your forum can activate accounts on your forum.

-Brandon


Remember to mark your topic when a solution is found.

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In progress Re: NEW REGISTATIONS

Post by Draxion on October 25th 2016, 6:39 pm

@Draxion wrote:Enable the option "admin" and that should fix your issue. Have a good day!

Bump Wink

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