The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

[Only Topic] Mobile Version Log in Issues with Iphones and Ipads

Page 2 of 2 Previous  1, 2

View previous topic View next topic Go down

In progress [Only Topic] Mobile Version Log in Issues with Iphones and Ipads

Post by frontier gander on Tue Nov 22 2016, 18:47

First topic message reminder :

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Other
Who the problem concerns : A few members
When the problem appeared : Mobile Version
Forum link : http://www.FrontierMuzzleloading.com

Description of problem

Got a few messages and basically they all have gone this way "I absolutely can not log-in from my Iphone or Ipad. I "can" log-in from my computer. I changed my password, logged-out from the site from my computer but can not log-in from IPhone or Ipad. seems like this just started in the last few days. "

It seems like once the upgraded mobile version was added, some of my members are unable to log in using a mobile device.

I can log in with no problems on my phone so maybe there is a permissions setting that I need to look into or its a problem at their end.

Any ideas on what the problem could be?

Also, where in the Admin panel can I find something to do with the mobile version? I've found one area under Display, but that seems to just be for Templates.

Jonathan

Staff edit: Made into only topic ~ brandon_g

frontier gander
Forumember

Male Posts : 139
Reputation : 0
Language : english

http://www.FrontierMuzzleloading.com

Back to top Go down


In progress Re: [Only Topic] Mobile Version Log in Issues with Iphones and Ipads

Post by RRC on Thu Jan 12 2017, 00:10

Re. please see my previous post earlier today
My user has found that switching to FIREFOX on his iPad has solved the login problem.

I posted this advice (gleaned from this thread) in our forum in separate thread on LOGIN PROBLEMS.

1. Don't use the private browsing mode - use normal or classic version.

2. Use the normal version of COYR - http://dcfc-craic.forumotion.net/ - not the mobile version.

3. Try a different browser - Firefox and Opera are reportedly not affected.
. . . . . Firefox - you can have a look at it and download it here - https://support.mozilla.org/en-US/kb/install-firefox-your-ipad-iphone-or-ipod
. . . . . Opera - you can have a look at it and download it here - http://www.opera.com/mobile/mini/iphone

Other users have posted that they have the same problem with iPhones and will try the solutions suggested.

Thanks for the info and help.

RRC
New Member

Posts : 16

Back to top Go down

In progress Re: [Only Topic] Mobile Version Log in Issues with Iphones and Ipads

Post by The Godfather on Wed Jan 25 2017, 15:48

Hello,

For those who have mobile log in problem, please ensure that the "log in automatically" checkbox is checked before you log in to your account and see if you still have the session loss problem ?



It's important to check that this checkbox is checked before logging in because on mobile data, your IP address changes according to the relay antennas that allow you to connect to the network which could cause you to lose your Session if you did not check this box before logging in.

The Godfather
Administrator
Administrator

Posts : 2563
Reputation : 297

Back to top Go down

Page 2 of 2 Previous  1, 2

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum