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Buying credits with paypal

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Solved Buying credits with paypal

Post by unreal exile on September 12th 2017, 5:52 pm

Technical Details


Forum version : #ModernBB
Position : Founder
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
Forum link : ( link is hidden, you must reply to see )

Description of problem

I been trying to buy credits with paypal but after i put my forum url in it sends me to a page with an error on it. so the question is how do i buy credits with paypal and how do i correctly do it?
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Solved Re: Buying credits with paypal

Post by SLGray on September 12th 2017, 6:32 pm

Are you doing it here: Administration Panel > Misc. > Credits Management > Buy Credits?


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Solved Re: Buying credits with paypal

Post by unreal exile on September 12th 2017, 6:36 pm

Yes i am
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Solved Re: Buying credits with paypal

Post by SLGray on September 12th 2017, 6:41 pm

What do you mean by put in forum's URL?


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Solved Re: Buying credits with paypal

Post by unreal exile on September 12th 2017, 6:44 pm

After you click on pay by paypal it asks for your forum address then after putting that in and proceed to checkout a page comes up saying "this site cant be reached" that the DNS address cant be found
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Solved Re: Buying credits with paypal

Post by SLGray on September 12th 2017, 6:49 pm

Could you please post a screenshot of the message you get?


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Solved Re: Buying credits with paypal

Post by unreal exile on September 12th 2017, 6:53 pm

How do i send it from my phone
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Solved Re: Buying credits with paypal

Post by SLGray on September 12th 2017, 6:55 pm

So you are using a mobile device? Have you tried on a desktop?


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Solved Re: Buying credits with paypal

Post by unreal exile on September 12th 2017, 7:00 pm

Yes i tried both and it doesnt work. I took the screenshot on my phone but im not sure how to post it on here. Its the same error message i get on a desktop. Right now im away from my desktop so send the error message. But you know away i can on my phone please tell me
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Solved Re: Buying credits with paypal

Post by brandon_g on September 12th 2017, 7:08 pm

Hello,

You can post a screenshot from a phone the same way you can from a pc, just simply go to 'classic version' when viewing the forum, then click on the upload an image icon (picture with a little floppy disk over it), then click insert once it is uploaded and then the code for the picture should appear in the text box. Then all you got to do is hit 'post' and done.

-Brandon


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Solved Re: Buying credits with paypal

Post by unreal exile on September 12th 2017, 7:11 pm

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Solved Re: Buying credits with paypal

Post by unreal exile on September 12th 2017, 7:22 pm

That is the error i keep getting
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Solved Re: Buying credits with paypal

Post by APE on September 13th 2017, 12:10 pm

when you add your forum address do you add it like this >> http://primal-pvm.forumotion.com/
or do you add it like this ? >> http://primal-pvm.forumotion.com

try adding it without the / if that don't work try adding it without the HTTP:// and the / on the end.

that should fix your problem.



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Solved Re: Buying credits with paypal

Post by KolinJ on September 13th 2017, 8:31 pm

I am having the same issue. Tried entering the URL all of the ways described to no avail. I keep getting the same error message.
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Solved Re: Buying credits with paypal

Post by SLGray on September 13th 2017, 10:35 pm

Try this: open a new window and load your homepage and copy the link from the browser tab. Then paste it in the box for PayPal.


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Solved Re: Buying credits with paypal

Post by KolinJ on September 13th 2017, 11:31 pm

That was the first thing I did and it didn't work. I ended up paying with a credit card instead so there is no need to test this again till the next time I need credits.
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Solved Re: Buying credits with paypal

Post by APE on September 13th 2017, 11:33 pm

ok i will make a report about this sorry for the delay.

EDIT: report made on :22:36:23 09.13.2017



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Solved Re: Buying credits with paypal

Post by KolinJ on September 13th 2017, 11:44 pm

No problem. Thanks for your attention to this.
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Solved Re: Buying credits with paypal

Post by The Godfather on September 14th 2017, 6:06 pm

hello,
the problem have been solved. please try again and confirm that it's ok for you to ?
we apologize for the inconvenience
cordially
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Solved Re: Buying credits with paypal

Post by MattiaDes on September 14th 2017, 6:58 pm

@The Godfather --> #10751

After the payment screen, the following error message appears:

"Sorry, you can not complete the purchase at this time. Return to seller's site and choose another payment method."


Is it an our or a PayPall problem?
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Solved Re: Buying credits with paypal

Post by The Godfather on September 15th 2017, 9:28 am

Hello,

A new patch for this problem has just been released. can you please try again and tell me if it's ok ?

Thank you :wouhou:
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Solved Re: Buying credits with paypal

Post by MattiaDes on September 15th 2017, 10:50 am

Yeah! Now it works thumright thanks!
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Solved Re: Buying credits with paypal

Post by SLGray on September 15th 2017, 5:24 pm

@unreal exile is this solved for you?


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Solved Re: Buying credits with paypal

Post by APE on September 25th 2017, 5:30 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules



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