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[Only Topic] Slow Forum Loading (illiweb.com issue)

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Pro Admin [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by prescott50 January 8th 2014, 4:05 pm

First topic message reminder :

Is Forumotion having server problems today? The browsers just hang and don't go to the forum.

www.thecleanerslounge.com

Topic made into an only topic.  Please everyone post in this topic if your forums are loading slow.

The issue has been reported to the Forumotion Techs.

Possible Solution: https://help.forumotion.com/t129623p30-only-topic-slow-forum-loading-illiwebcom-issue#868683
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by S-t-e-v-e- January 9th 2014, 10:00 am

start --> run --> type this -->> CMD and press enter then type this -->> ipconfig /flushdns

i try everythingi was just about to give up ^^ this works

i think forumotion done something becasue few people having this problem and they all not on the same providers
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Selvester January 9th 2014, 10:06 am

S-t-e-v-e- wrote:start --> run --> type this -->> CMD and press enter then type this -->> ipconfig /flushdns

i try everythingi was just about to give up ^^ this works

i think forumotion done something becasue few people having this problem and they all not on the same providers

Any idea how to do this on windows 8? I just got it a few months ago and still have virtually no idea how to use it... There isn't exactly a start menu... Or at least not an obvious one.

Also I finally just managed to resyncronize one of my forums as it was previously suggested I do... No effect was made I am still facing all the same problems including the chatbox one.
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by S-t-e-v-e- January 9th 2014, 10:17 am

1. Press the Windows Logo+R keys together and the Run box will appear.

2. Type in cmd and hit ENTER.

3. In the CMD window that you just opened, type in following command:
Code:
ipconfig /flushdns

4. Wait for it to flush the cache.
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Selvester January 9th 2014, 10:44 am

S-t-e-v-e- wrote:1. Press the Windows Logo+R keys together and the Run box will appear.

2. Type in cmd and hit ENTER.

3. In the CMD window that you just opened, type in following command:
Code:
ipconfig /flushdns

4. Wait for it to flush the cache.

Thanks. I just tried it and got the message:

"Successfully flushed the DNS Resolver Cache."

However it does not appear to have fixed anything. Forumotion loading is still extremely slow. It might be a little faster but it is still taking several minutes and I am facing the same message with the chatbox. Likewise I have noticed that when going to make a reply on any forum other than this one, the reply box is messed up. I have some screen shots to better show what I mean... These were taken from several different sites to show that it is not just localized to one.

Loading Page. Can take around 5-10 minutes to fully load. Any longer and it just doesn't seem to load at all. And if you notice it does not say it is waiting on anything in one of the bottom corners as it usually does.
[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Screen10

The chatbox problem. As you see the box for it is there but its just a blank box... no option to connect to it or anything.
[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Screen12

The newly discovered reply problem...
This one is with quick reply.
[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Screen13

And this one is with regular reply.
[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Screen14
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Shadow January 9th 2014, 11:17 am

Hello

Does the problem still occur?
Could you please give me your Internet Service Provider (ISP)?
While the forum is loading on the right sight on your screen you have a "pending" message? What is the url associated?

Thanks for your answer
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Selvester January 9th 2014, 11:34 am

Buttercup wrote:Hello

Does the problem still occur?
Could you please give me your Internet Service Provider (ISP)?
While the forum is loading on the right sight on your screen you have a "pending" message? What is the url associated?

Thanks for your answer

Hi.

Yes there are still loading problems though I do believe it is faster than before. Still takes quite a while though.
I believe we have xfinity I can not be 100% sure though. Is there a way to check this from my computer?
What do you mean pending message? I haven't noticed any messages...
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by crusy January 9th 2014, 1:32 pm

I am also experiencing these problems, it is also showing https://illiweb.com/ and waiting forever. The strange thing is that if I use a different browser it works!!! So it could be a problem with Firefox. Those experiencing problems, are you using Firefox too?

The forums I use are: gempire.hightoxic.com and gempire.darkbb.com
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by marvin89 January 9th 2014, 1:36 pm

Yes I am still having the loading problem as described above.

http://notsomsn4.forumotion.com/f1-home-to-the-msn-refugees-the-decoy-409-post
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Selvester January 9th 2014, 1:56 pm

crusy wrote:I am also experiencing these problems, it is also showing https://illiweb.com/ and waiting forever. The strange thing is that if I use a different browser it works!!!  So it could be a problem with Firefox. Those experiencing problems, are you using Firefox too?

With mine it is showing no wait message for illiweb or otherwise. I have been using chrome though I did check in firefox earlier and was having the same problem. I just checked firefox again and the forums are loading quickly, the chatbox is back, and the reply box is normal. But its all still messed up on chrome. For me at least. The fact that it seems to run perfectly in firefox however... I am taking that as a good sign that things are improving and starting to look up. Hopefully things will work with chrome again by tonight. I don't really like firefox. Smile
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by nomad January 9th 2014, 2:46 pm

Im also having same problems it goes to load the page but loads to half way in the address bar  then just lingers with a blank page ?
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by jeremym January 9th 2014, 4:09 pm

Mine is cleared up this AM. Thanks !
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by nomad January 9th 2014, 4:24 pm

Just checked my site is still doing the same .... what can i do ?
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Ape January 9th 2014, 5:41 pm

My ISP is virgin media and still taking a long time to load out the site and has been a problem all night buttercup so i put my site as closed until this is fixed.




Forum address is http://chatworld.forumotion.co.uk/







Ape

EDIT: after posting here i found that re-booting my Modem and trying again the forum is now running ok

so i think for them that is having the same problem still please reboot your modems.

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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by cassini January 9th 2014, 6:41 pm

Managed to resolve the slowness from home & reconfigured the forum from work. Seems ok from work but not sure from home. I have pmd my regular members to let me know if the board is back to full speed.
I did deleted my history at home before I went to work.

I will confirm in 3 hours if my site is ok or not from home.
I still use IE & not changed browser just deleted the web history & switched the hub / modem off & on.

Regards
Cassini  Smile
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by nomad January 9th 2014, 8:19 pm

Any help would be appreciated ive managed to get on my site after about 5 minutes of waiting for the lage to load .... ive deleted all cookies re synced the site but still no better... Sad
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Selvester January 9th 2014, 8:24 pm

Like I said before my loading problem only seems to present its self in chrome, still works with firefox... have also checked it in IE on my kindle and my nook. Loads fine there. So I am guessing its not an issue with the modem because then why would it only present in chrome... :/
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Mark T January 9th 2014, 9:12 pm

I have the same problem. 
however i noticed if a click a link then 'stop' in the browser the page appears... don't wait for the page to appear; at least the forum is useable for me now.
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by nomad January 9th 2014, 9:18 pm

Cheers guys... ive tried different browsers and still the same ....id be more happy if i just know its forumotion servers or something and this issue will be addressed shortly as it seems im not the only person with this problem  and nobody really knows whats going on .
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by annoyeduser January 9th 2014, 9:59 pm

sometimes ive been on a forum motion forum and it can take upto 20 seconds to load, but after digging deaper it turned out to be a banned member using some form of page refresh that attacks the said website causing a longer loading time.
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Corrie January 9th 2014, 10:18 pm

I've just logged into our forum (in hospital yesterday) to find that quite a few members had trouble logging in yesterday.  No problems reported today, however, they are asking if the forum is having trouble.
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Mark T January 9th 2014, 10:25 pm

annoyeduser wrote:sometimes ive been on a forum motion forum and it can take upto 20 seconds to load, but after digging deaper it turned out to be a banned member using some form of page refresh that attacks the said website causing a longer loading time.
How did you find that out?
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Guest January 9th 2014, 10:29 pm

Some of my members are having issues with this today.

The members on my forum (Gateway to Role-Play) have the ISP of Bell Canada and the text that appears when they wait for it to load says:

"En attente de illiweb.com"

[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Img_0911

Chatbox Error:
[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Img_0910


Last edited by Leah7 on January 9th 2014, 10:36 pm; edited 1 time in total
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by -MiSHmaSH- January 9th 2014, 10:33 pm

My forum work super fast, like all time. I visited some forums, they load fast, but then they stop loading for 2min, or more. Yes, it shows that it's waiting for illiweb.com. Fix this, I need to visit one forum that load slow. That forum had some gliches too. Yesterday I found glich, that my forum didn't use CSS, but it was theare, I clicked sumbit and all was good then.
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by nomad January 9th 2014, 10:40 pm

What i dont understand is i have no trouble with pages loading on here at all ... scratch
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by cassini January 9th 2014, 10:47 pm

Hello  Smile 

I can confirm that my forum is  alright now & no complaints from other users.
It must be a server issue as some of my members have accessed my back up site with no problems with browsers or internet history.

Regards
Cassini  Smile
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Ape January 9th 2014, 11:22 pm

nomad wrote:What i dont understand is i have no trouble with pages loading on here at all ... scratch
Hello there,

This forum is not on any of the same servers a the ones that have the problems.

FM's support forums are hosted on there own server and not the same as the ones we all use.

If I'm right there is lots of servers all around the world that FM use that is why only some of us have this problem and others Don't

[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Outils
Troubleshooting:

I would ask all members to still try the Following steps

1,
S-t-e-v-e- wrote:on your computers Click start[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11 run [Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11type this [Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11CMD and press enter then type this [Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11ipconfig /flushdns
2,
Reset all Browser cache
Follow this link https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

3,
Resetting your IPS modem.
This is done by going to your Modem / Hub and turning off the power to the system this should be left for about 2 mins or more then plugged back in again and Wait for the system to re-boot this can take about 2 mins give or take.
Now you wil need to re-boot your computer.

once rebooted try again.

Running the 3 easy steps should fix your problems.

If not please leave a short post here saying the following info
[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11 URL of your site :
[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11Your Browser :
[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11 Have followed all the steps gave above :
[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11 Where you live in the world :
[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11 Your ISP = Internet Service provider :

Code:
URL of your site :
Your Browser :
 Have followed all the steps gave above :
 Where you live in the world :
 Your ISP = Internet Service provider :



And buttercup will pass this info on to our Tech Staff for more help to your problem.

Ape [Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 5112
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by SLGray January 9th 2014, 11:38 pm

APE wrote:1,
S-t-e-v-e- wrote:on your computers Click start[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11 run [Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11type this [Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11CMD and press enter then type this [Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Arrow_11ipconfig /flushdns
Do not forgot to restart your computer after you do this.


[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Slgray10

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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Bully@Wiiplaza January 10th 2014, 12:06 am

After 1) and 2) the issue was fixed for me. No modem or computer reboot. Smile
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by Corey Casey4 January 10th 2014, 1:23 am

My forum http://insurgencywrestling.forumotion.com/forum is showing that illiweb.com is loading and loading and loading and, when the site finally loads, i can't even see the chatbox to log in. Please Help!!!!
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Pro Admin Re: [Only Topic] Slow Forum Loading (illiweb.com issue)

Post by SLGray January 10th 2014, 1:36 am

Corey Casey4 wrote:My forum http://insurgencywrestling.forumotion.com/forum is showing that illiweb.com is loading and loading and loading and, when the site finally loads, i can't even see the chatbox to log in. Please Help!!!!
Try what APE posted.


[Only Topic]  Slow Forum Loading (illiweb.com issue) - Page 2 Slgray10

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