[Only Topic] Slow Forum Loading (illiweb.com issue)

by prescott50 January 8th 2014, 4:05 pm

Is Forumotion having server problems today? The browsers just hang and don't go to the forum.

www.thecleanerslounge.com

Topic made into an only topic. Please everyone post in this topic if your forums are loading slow.

The issue has been reported to the Forumotion Techs.

Possible Solution: https://help.forumotion.com/t129623p30-only-topic-slow-forum-loading-illiwebcom-issue#868683

by Akkii January 8th 2014, 4:15 pm

I can't enter just normal.
Try to restart your modem,or change browser.

by Captain Hunk January 8th 2014, 4:15 pm

I noticed it just now myself. Wasn't a problem earlier. Clicking on Chrome's Reload/Stop icon to stop the slow load helped. Page showed up. This happened at log in, main page, and Admin Control.

My guess is they're doing maintenance at this time. Would be nice if we were informed ahead of time as to when these things are to occur.

by prescott50 January 8th 2014, 4:23 pm

I clicked on few forumotion sites and the same thing was happening other sites worked fine. It looks like my site is loading fine now.

by RedMomma5 January 8th 2014, 4:47 pm

I haven't been able to access my forums for almost 2 hours now. I finally was able to get to the index page but clicking on a forum just causes me to sit and "spin" and stay on the index page. I was on site at the time the problem started and tried closing out and re-entering the site but still no good results.

Are they doing some kind of scheduled forum maintenance now? I tried another forumotion site and got the same thing. I am not having trouble accessing any other sites on the web and no trouble accessing the Help forum.

by george20 January 8th 2014, 5:10 pm

yes I am having same problem

by Jophy January 8th 2014, 5:12 pm

Hello,

We have no news of maintenance being performed right now, I'll ask and forward the thread however.

by S-t-e-v-e- January 8th 2014, 5:13 pm

something happen glad it's not just me

by george20 January 8th 2014, 5:18 pm

I have just resynchronized my forum and seems to be ok now

by Jophy January 8th 2014, 5:24 pm

Alright, try to resycn your forum first:
https://help.forumotion.com/t50777-resynchronizing-your-forum

If it still doesn't work, please provide a link to your forums. Thanks.

by RedMomma5 January 8th 2014, 5:44 pm

Jophy wrote:Alright, try to resycn your forum first:
https://help.forumotion.com/t50777-resynchronizing-your-forum

If it still doesn't work, please provide a link to your forums. Thanks.

I was able to access the forums finally without doing this. It appears the bug or whatever the issue was has corrected itself. Thanks.

by **SLGray** January 8th 2014, 6:25 pm

prescott50 wrote:Is Forumotion having server problems today? The browsers just hang and don't go to the forum.

www.thecleanerslounge.com

I do not know if it is the forum or not, but I noticed that it is having trouble loading illiweb.com . I just tried to go to one of my forums, and it would not load, too. It must be related to www.illiweb.com , because I notice it says waiting for it at the bottom right corner.

by marvin89 January 8th 2014, 7:40 pm

I go to my forum however nothing will come up the page is white and the connection does not respond. No other problems with computer.

by **SLGray** January 8th 2014, 11:30 pm

I will like to inform Forumotion that my forums are also doing this, too.

by prescott50 January 8th 2014, 11:41 pm

Mine is up but post are way down, not sure if it's related to the issue from this morning

by **Ape** January 8th 2014, 11:43 pm

Please be advised that this is down to a slow server problem and it has now been Reported to the staff over in the french forum.

I would like to ask you to hang in there for a report back from the Tech team. Thank you for your patient's and understanding

Ape

by **SLGray** January 8th 2014, 11:44 pm

Thanks APE for letting us know that it has been reported on the official French support forum.

by BrennanSupport January 9th 2014, 12:16 am

This is happening the same with my forums.

Thanks ape for the notice.
Hope this gets fixed soon,
BrennanSupport

by jeremym January 9th 2014, 12:30 am

This is happening with my forums too.

by **Ape** January 9th 2014, 12:33 am

You are welcome

If i get any news i will post here and let you know

Very Happy

by Guest January 9th 2014, 12:50 am

Thanks for letting us know, APE!

A few members have reported this issue on my forum as well, but I'm not having any trouble. I've noticed a large portion of the members that are having this issue reside in Canada, if that information helps at all.

by **SLGray** January 9th 2014, 1:47 am

Right now my forums are loading fine. Is anyone still having this issue?

by jeremym January 9th 2014, 1:54 am

Yes. I am still affected.
http://policypak.board-directory.net/

by marvin89 January 9th 2014, 2:14 am

I am now able to get to my forum it took about 2-3 min. to do so. Then it took about the same amount of time to sign in. I went to the admin panel and did that and that took about the same amount of time. I tried this as directed here in support,

If your forum is undergoing a very minor issue that you can't cope with, then try resynching the forum. Resynching your forum will not hurt it, but it will help fix the small bugs and ticked settings for your forum. So, it won't hurt to give it a shot.
To resynchronize your forum:
1. Head off to your Administration Panel, and then click the General tab. (Be sure that you have the Admin Panel set in Advanced Mode
Forum -> 'Configuration' section
Spoiler:
Now that you are on the Configuration page, scroll all the way down the page until you see the Misc options* table. You'll then see at the bottom that you are able to resyncronize your forum. Tick the option box to do so, and then click Save.

It did not help. Any suggestions?

http://notsomsn4.forumotion.com/f1-home-to-the-msn-refugees-the-decoy-409-post

by musket January 9th 2014, 8:17 am

SLGray wrote:Right now my forums are loading fine. Is anyone still having this issue?

Yes still taking a long time to load @ http://hemmingsdaman2.forumotion.co.uk/

by **SLGray** January 9th 2014, 8:22 am

Everyone clear your browsers' caches and histories. All your forums load about two seconds for me.

by cassini January 9th 2014, 8:29 am

Painfully slow here in UK second time in space of 6 hours.
Deleted browser history & used a forum link on another site based in UK still the same my forum on forumotion is so slow, that I have not the time to play around with the admin panel.

Regards
cassini Smile

by **SLGray** January 9th 2014, 8:32 am

cassini wrote:Painfully slow here in UK second time in space of 6 hours.
Deleted browser history & used a forum link on another site based in UK still the same my forum on forumotion is so slow, that I have not the time to play around with the admin panel.

Regards
cassini

Please post your forum's link.

by musket January 9th 2014, 8:35 am

Seems to be back to normal again here..at least for now..I advise others to try another browser
Chrome eg. clear cookies and re-sync in admin panel

by Selvester January 9th 2014, 9:44 am

All of the forums I frequent (with the exception of this one) are loading painfully slow and on some they do not seem to load at all. I cleared cookies, cache, all of that... I have also tried multiple browsers. Still painfully slow. If it wasn't just on forumotion sites I would assume it was my internet. However it is only with forumotion...

Also I am not 100% sure this is related, though I suspect it is... But I appear to be facing issues with connecting to the chatbox on any of the sites I go to. A box for it is there however it is just... blank. Nothing in it. No log in options or anything.

EDIT: I have managed to speak with a few members of one of my forums and one of them can access the forum just fine but the other is facing the same loading problems.