User account problem

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Solved User account problem

Post by bnzzz on January 29th 2014, 3:02 pm

Hello everybody! I have some troubles with the connection on my account... looks like this: 

"The suspicious activity couldn't be solved automatically by our service, it requires a manual action. To unblock your account, please contact our support team."


I can't say the forum here because I don't know if ADS are allowed. I can't sent PM's because I don't have enough posts! Help ME Smile

What should I do ? Please... tell me!

bnzzz
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Solved Re: User account problem

Post by Derri on January 29th 2014, 3:24 pm

Hi,

Is this done by Online Guardian? E.g is that who the message was from?

If so then you need to send a PM to Buttercup with the username of that account and a link to your forum. But that's only if Online Guardian is giving you this error message.

You require 2 posts to private message.


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Solved Re: User account problem

Post by SLGray on January 29th 2014, 5:58 pm

Send this information to Buttercup:
Code:
- IP
- Email
- Username
- Password


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: User account problem

Post by Beth-Ann on January 30th 2014, 4:23 pm

I am having the same problem and its with all the forums i am a member of , i am not an admin just a plain old member and i want to get back in

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