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#1270 Chatbox issues

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Solved #1270 Chatbox issues

Post by Shadow November 17th 2014, 2:37 pm

First topic message reminder :

Hi

Some users have chatbox issues like messages disappear and reappear, slowdowns, members suddenly deconnected.

Thanks for reporting your bugs here with:

- the url of the forum
- description of the problem
- screenshot if possible


Thanks for your understanding :rose: :rose:


Last edited by Buttercup on March 30th 2015, 9:22 am; edited 2 times in total
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Solved Re: #1270 Chatbox issues

Post by Ape January 25th 2015, 9:41 pm

Sorry there is no news on the fix of this bug we are facing right now @Buttercup will get back to you when she has more news.

APE


#1270 Chatbox issues - Page 2 Left1212#1270 Chatbox issues - Page 2 Center11#1270 Chatbox issues - Page 2 Right112
#1270 Chatbox issues - Page 2 Ape_b110
#1270 Chatbox issues - Page 2 Ape1010
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Solved Re: #1270 Chatbox issues

Post by DesignersSociety January 31st 2015, 12:53 am

For some reason my sites chat isn't working. It just says "You are disconnected." It appears other members are experiencing it too.
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Solved Re: #1270 Chatbox issues

Post by brandon_g January 31st 2015, 12:56 am

DesignersSociety wrote:For some reason my sites chat isn't working. It just says "You are disconnected." It appears other members are experiencing it too.


Are you using the default FM chatbox or a chatbox like AWC (Subsitute for FM chat).


Last edited by brandon_g on January 31st 2015, 1:30 am; edited 1 time in total
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Solved Re: #1270 Chatbox issues

Post by Guest January 31st 2015, 1:20 am

DesignersSociety wrote:For some reason my sites chat isn't working. It just says "You are disconnected." It appears other members are experiencing it too.

@DesignersSociety : Hi, I just checked the JS on your website and it says you are using Avacweb Chat version 1.8.1. Although this should be good, you may still be using the older 1.7 version, which has been taken offline today. Please refer to the update thread found here for further details and recheck your AWC installation.
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Solved Re: #1270 Chatbox issues

Post by DesignersSociety January 31st 2015, 2:16 am

Oh thanks for telling me that, I thought it had to do with forumotion chat itself since it also effected the regular chat page. I'll update it now, thanks!
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Solved Re: #1270 Chatbox issues

Post by Guest January 31st 2015, 3:19 am

DesignersSociety wrote:Oh thanks for telling me that, I thought it had to do with forumotion chat itself since it also effected the regular chat page. I'll update it now, thanks!

You're welcome Smile
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Solved Re: #1270 Chatbox issues

Post by Anzo February 4th 2015, 4:39 pm

Update:

The chat is giving this message: https://i.imgur.com/IBQ6FgF.png

Earlier it said "could not del max row ChatBox" or sometihng.

I'll be happy if you folks are finally doing something about this, at least there is a change? lol
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Solved Re: #1270 Chatbox issues

Post by Shadow February 4th 2015, 4:44 pm

Hello

Thanks for reading this topic: https://help.forumotion.com/t138766-new-chatbox
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Solved Re: #1270 Chatbox issues

Post by Cloudchaser February 4th 2015, 5:06 pm

Not sure if we can still report stuff here but the new chatbox isn't working at all for me nor my co-admin, it's just stuck at: #1270 Chatbox issues - Page 2 C1c95bbb73a4002a3bb06e13311747c0

and nothing happens when you refresh the page and it's the same on the homepage too.

My forum is: http://www.bronyhangout.net/
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Solved Re: #1270 Chatbox issues

Post by Shadow February 4th 2015, 5:12 pm

Hello

As you can read on this announcement: https://help.forumotion.com/t138766-new-chatbox our technicians created a new chatbox. The chatbox is still under beta test, so bugs are possible.

Thanks for informing us about your problem, i've reported them to the technicians :rose:
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Solved Re: #1270 Chatbox issues

Post by kenaz February 4th 2015, 5:24 pm

Hey,
We have problems on our PBF. I know there are bugs but, please, help us.

Site: www.emptiness.forumpolish.com
Problems: 
- a first letter of word just dissapear when we send our message
- we can't see our nicks
- we don't have archives
- we haven't auto-refresh
- messages are delayed 
- the chatbox logg us out sometimes
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Solved Re: #1270 Chatbox issues

Post by Notorious_Ven February 4th 2015, 7:04 pm

No offense forumotion, I get you decided to re-design your chat boxes for the forums to fix some latency issues. I don't know if you're launching this re-design as a beta-test on us right now but so far this re-design has only accomplished making the chat look funky, make something simple like picking text color complicated, taking away the archives and the ability to turn on and off our auto-refresh, and really just quintuple the issue with delays on sending text. Every message I send has a like 30 second delay to it.
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Solved Re: #1270 Chatbox issues

Post by Notorious_Ven February 4th 2015, 7:08 pm

now it's more of a 5 minute delay.....
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Solved Re: #1270 Chatbox issues

Post by SLGray February 4th 2015, 7:09 pm

The new chatbox is in beta testing so there could be bugs.

Please report issues in the topic about the new chatbox.


#1270 Chatbox issues - Page 2 Slgray10

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Solved Re: #1270 Chatbox issues

Post by Eugeo Igvalt February 5th 2015, 2:30 am

Anzo wrote:I didn't want to PM you, so I'll simply post here. Is the Tech Team going to be able to fix this anytime soon? The chat instability has affected my forum's activity drastically.
Hey, @Anzo try the code provided here. https://help.forumotion.com/t138772-previous-version-of-the-chat-box  It has helped a lot on my Academy, hopefully it'll help DA too.
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