Cant access Forum on IPhone

[davidl]

Had a PM from a member who is having problems accessing the site on his I Phone, any suggestions please....

Thanks.

[EndlessDream]

Can you provide more information?
If he gets redirected to ads/app store, check this topic: https://help.forumotion.com/t136121-530-random-redirection-to-ads-apple-store

[brandon_g]

Can he access any other forumotion forum or any other website? I mean I don't think I really need to mention he has wifi right? Also is he viewing it from the mobile version? What type Iphone is it? Information is crucial.

-Brandon

[Shadow]

Hello

Could you please provide more information? 
- Url of your forum
- Mobile version
- Status on the forum
- Description of the problem
- Screenshot

Without those information the topic will be lock and archive.

Thanks for your understanding 

[davidl]

Sorry Buttercup, been waiting for a response from the member, when/if he manages to log on tonight I will find out the information you need.....please could you allow me a little more time.

Many thanks.

[Shadow]

No problem. I let the topic opened

[davidl]

Just received this message from the Member ;

I am able to access the site ok now via my IPhone 4

At the moment everything is fine

Cheers David

Don


It seems all is well now, thank you to everyone for the help...........

[SLGray]

Topic solved and archived