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Slowdowns and maintenance pages on forumotion forums?

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Solved Slowdowns and maintenance pages on forumotion forums?

Post by Van-Helsing Wed 3 Jun 2015 - 1:09

Hello,
Before 15 minutes detected slowdowns and maintenance pages in all forumotion forums, is it a scheduled maintenance?
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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by Guardian-Angel Wed 3 Jun 2015 - 1:53

I have been unable to log into my forum for over two hours. It took me a long time to get into this forum as well.

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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by Mukoro Wed 3 Jun 2015 - 1:55

Slowdowns and maintenance pages on forumotion forums? DR206Jb
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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by Mike Wed 3 Jun 2015 - 2:07

Seems to be fixed now.
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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by brandon_g Wed 3 Jun 2015 - 2:46

Seems to have gone back to normal now. We had this issue as well over at: http://broadcastingduo.forumotion.com/ for the past half hour. Started at around 8:04pm est and seems back to normal now as of atleast 8:44pm est. Hope it stays this way now, because that was painfully slow (not just us but every forum hosted by forumotion). Definitelly was server side.

Thats my report
-Brandon


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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by Van-Helsing Wed 3 Jun 2015 - 2:52

Hello dear all,
Yes now everything seems ok, this maintenance had very long duration.
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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by brandon_g Wed 3 Jun 2015 - 2:57

I dont think that was maintence my friend. For one it is very late at in France, techs are probably asleep, 2 they didnt notify us by any means. This was defintelly an u intential issue, from the servers itself. Seems it may have had serious hiccup. Hope the techs will check it out in the morning and hopefully prevent it from happening again.


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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by Guardian-Angel Wed 3 Jun 2015 - 3:05

Thanks, my forum seems fine now too. That was a long time.
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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by Derri Wed 3 Jun 2015 - 7:26

brandon_g wrote:I dont think that was maintence my friend. For one it is very late at in France, techs are probably asleep, 2 they didnt notify us by any means. This was defintelly an u intential issue, from the servers itself. Seems it may have had serious hiccup. Hope the techs will check it out in the morning and hopefully prevent it from happening again.

Forumotion does have round the clock technicians who are notified when there is issues. For example if there was a server issue, they will have been notified and will try to solve it as quickly as possible.
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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by Shadow Wed 3 Jun 2015 - 9:54

Hello

We had a technical issue with our external host. Our team worked on the problem this night (3am French hour). We apologize for the trouble.

Thanks for your patience :rose:
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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by Van-Helsing Wed 3 Jun 2015 - 13:35

Hello @Buttercup,
Thank you for the information. The problem seems solved.

With Best Regards,
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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by Guardian-Angel Wed 3 Jun 2015 - 14:05

Thank you for letting us know.
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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by brandon_g Wed 3 Jun 2015 - 14:16

Thanks for the info Buttercup Smile. Very much appericate it.

@Derri I know you FM has techs on call 24/7 I just meant it probably was nkt scheduled maintence that was intentionally caused for the purpose of performing maintence, more so an unexpected tech issue. Smile

Regards,
-Brandon


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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by Shadow Wed 3 Jun 2015 - 14:32

Hello

All scheduled maintenances or slowdowns are announced on our support and social networks Smile But unfortunately, technology is not a perfect science Embarassed
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Solved Re: Slowdowns and maintenance pages on forumotion forums?

Post by SLGray Wed 3 Jun 2015 - 21:08

Topic solved and archived


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