My birthday popup message isn't working

First of all, I don't get it. I don't get this popup stuff. Does popup mean sending to email? Secondly, I have enabled it the its management but everything isn't alright

It means a message will pop up on your screen wishes you a happy birthday.

It doesn't work on my PunBB forum. I even tried a test account, nothing happened.

What do you mean it doesn't work? Remmeber it only sends one out for the user's birthday, nothing else.

-Brandon

I don't even know how it sends it. Where and how does it send it?

Just sends a pop up when the user 1st log on. You know how when you get a new pm, when you enter the site again or refresh the page you get a pop up telling you that you have a new pm?


The birthday pop up will appear JUST like that.


-Brandon

Bradon, I understood your tutorial but, I don't think it works for me because I've tried a test account, I used the next day as its birthday. Nothing happened the next day

Did you add a year to it? I don't know. I have always just kept it active on my forum. If it sends the pop up then it does, if it doesn't it doesn't. I have always viewed that feature as a "Oh well thats good..." type features. It doesn't hurt to have active even if it doesn't work. I never tested it :p.

Maybe you should wait for a staff to get online to check it out.


Do you have pop up blockers activated? If so try de activating it and trying again. It might be blocking it.

-Brandon

Yeah, I added a year, day etc. Pop up blockers? I don't think so. Where and how, even if they are?

Pop up blockers... They come with internet browsers, they help keep out some of the bad pop ups on the web, but at the same time some of the good ones. Try going into your browser's security settings... Look for pop up blocker or pop up anything. It should have something in the options that say 'Block pop ups on all websites' , 'Block pop ups on some sites' , 'Block pop ups but ask if the pop up should be blocked'. Should have somethint like that.

Does your browser allow pop ups?

I've scrutinized the browser, there's nothing like Popup there. I'm using an Operamini 7.1& UC Browser 9.1.4

Never heard of that browser! May you try from a different browser for us? This way we can elimenate your browser as a source of the problem?

Ok. Can you prescribe a Java browser?

A Java browser?

Yeah, a Java non-touch-screen browser

Oh... I don't know any touch screen browsers except for those on tablets and phones. Why don't you try on Mozzila Firefox or Google Chrome for us? Those are the most common browsers .

-Brandon

I didn't mean touch screens, I said "non" touch screens

Yeah thats what I said. Firefox or Chrome.

Olright

Ok let us know of the results.

Still same thing

Hmmm... Have you tried switching it off in the acp.. Then back on? Then trying again? Sometimes this can reset things serverside.

-Brandon

Bradon, thanks all through. It's not still working though I think you've tried your possible best. You can mark it solved.

Your welcome...


But I am not ready to give up yet..... Let me run a couple tests on my test forum and see what I can find.

-Brandon

Olright. All thanks

Olright. All thanks

Ok, I have activated the system on my test forum and reset the birthday to a test account to tommorow. I will let you know the results sometime tommorow.

-Brandon

NEXT DAY EDIT: I didn't get a pop up on my test forum either. @Buttercup , could this possibly be a global issue ?

I thought it was my forum's ish. Didn't know it's general. @Buttercup, can aid be rendered?

Actually.. I performed the test again today. I remmeber yesterday that I got a message saying (I am on my phone during both of these tests by the way.. You can only have 8 tabs open on the phone's standard browser) that I could open a new tab, because I had the maxium open already. Today I tried it again with only 7 tabs open. It worked, well sorta, it was blank, but that could have been due to a text color issue on my test forum or just something with my phone.

Look here is a screenshot:

http://prntscr.com/7niq6i


-Brandon